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Reviews, get directions and contact details for Mccools Ice Cream Parlor

Mccools Ice Cream Parlor
"Visit one of our ice cream parlours in Madison or Summit for delicious Hershey’s ice cream, Yo-Blends frozen yogurt, ice cream cakes and gourmet coffee Madison only. With more than 16 years of fun times, McCools Ice Cream & Frozen Yogurt is a regional favorite!Treat Your Taste Buds at Our Ice Cream ShopFrom our famous milk shakes and custom ice cream cakes to 100% fruit smoothies and espresso bar, our ice cream parlours are eclectic institutions! Contact us today or visit us .“Best Milk Shake in New Jersey” -New Jersey Monthly MagazineStop by our ice cream parlour today anddiscover why we are the best!Locations"
Address: 26 Main Street , Madison 07940, NJ, US
Phone: (973) 301-0303
State: NJ
City: Madison
Zip Code: 07940


Opening Hours

Monday: 12:00-21:00
Tuesday: 12:00-21:00
Wednesday: 12:00-21:00
Thursday: 12:00-21:00
Friday: 12:00-21:30
Saturday: 12:00-21:30
Sunday: 12:00-21:00


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Reviews
Awesome ice cream place! Pretty busy for a winter day in the 20s. Loved the Ice Cream Flight .. between my husband and I we were able to try 6 different Jr scoops of ice cream. Great for those that can't decide and love to taste different flavors.
What a great place to end your day Very tasty ice cream for me the best pistachio flavour
Good ice cream, a few non dairy options, DO NOT SIT OUTSIDE WHEN WINDY! We were eating our ice cream at a table our front and the umbrella at the table next to us blew out of the table and flew up to the second story and then landed on the ground, they're lucky it didn't hit anyone in the head. It wasn't even that windy out. They said this has happened before. They should really get some sandbags or something before someone gets hurt.
Been going for many years and always have friendly, helpful, employees and delicious ice cream and frozen yogurt.
I found out a couple days ago that McCool's has new owners and new employees. Their new employees are really nice and they socialize and talk to you like a friend would. Their ice cream is great as always
The ice cream is delicious and the customer service is always great. I only will suggest that when an order have different items to go, they should identify with a sharpie which ones are sugar free.
If you are looking for a fine variety of ice cream, this is your place, however it comes at a price. Walking in, it feels like any other mom and pop ice cream shop. Limited seating and a lot of families come in, so if you come during rush time, expect to wait a while. Why would wait a while? It mostly due to the inefficient way of service. Tack that on with lots of kids and your wait time for ice cream can be in the 10's or 20's of minutes. However, when you I did eventually order, so many options of flavors and toppings. Good proportions and excellent tasting ice cream were my treat for my patience. What did get me though was the price, two sundaes with toppings and I was paying close to 15 dollars. It's a bit steep considering it is a mom and pop shop. I can go to other places and pay half that for the same amount of food. If it's your only option, then it's not bad to go to, however you can find better value for your time and money at another spot.
i find very rude management a big deterrent to this place. i ordered 4 quarts of ice cream and was given a pickup time. upon arrival, a very rude woman who i believe is the assistant manager informed me i shouldn’t be placing a large order online without leaving a tip during ordering AND ordering past 8pm! firstly, if you don’t want to take online orders past a certain time, then don’t allow online ordering after a designated time. my assigned pickup time set by the store was 40 minutes after i placed order. secondly, i choose to tip in cash in the store upon pickup. after her attitude and rude statements, i left her nothing. won’t be ordering again. there are many other places. i try to support local merchants, but their consistent rudeness has caused me to rethink going back again. management needs a team building meeting and review course in customer service.
Great place in downtown Madison with a lot of specialty ice cream flavors from Hershey. Definitely gets busy on most nice days & nights but usually worth the wait to try a new flavor combination. I'd definitely recommend stopping here if you're in town for dinner.
Great place service, great ice cream, and great prices
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