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Reviews, get directions and contact details for McDonald's

McDonald's
"We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection."
Address: 7701 Mcpherson Rd , Laredo 78045, TX, US
Phone: (956) 728-9626
State: TX
City: Laredo
Zip Code: 78045


Opening Hours

Monday: 00:00-00:00
Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00


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Reviews
After waiting at this location for about 15 minutes, they kept me waiting another 30 minutes having asked me to wait at their third window. Then, an employee approaches with what I thought was my order. But it wasn’t, she asked what I was missing from my order. I told her, everything! I was only given a drink. Horrible service. Here I am… sitting watching 1-2 dozen cars go by. When they finally bring out my food, it’s missing several things. Crazy.
dont come here if your looking for “fast food” because you will be sorely disappointed . there is a management problem especially in the nights at this restaurant in particular. A certain disgruntled visually impaired female who has been there for years has decided to use her power to command totalitarian rule on the customer. i once waited almost 30 minutes for a drive thru order. edit: 3 years later and they still hate the customer. ordered at midnight and they gave me a burnt patty with the charcoal scraped off. should i mention it was supposed to be a cheeseburger? I can’t wait till you slackers get replaced with robots lmao.
Got curbside last week, took them 10 min to tell me they don’t know what I ordered and then they didn’t believe me when I told them. I had to show them my receipt on the app. They don’t even know what they offer on their own menu! Then today I ordered a Big Mac and they built it completely wrong. I even googled a picture of one to make sure I want going crazy. Bad experience every time I come to this location.
I burned my hand and leg. I'm not sure why they would fill my coffee up to rim when it's to go. Do better.
Employees friendly, order was correct even with my picky eaters which is a plus. Wow this is a first. Really fast service!!
Horrible customer service. The workers are unprofessional and very rude. The wait time is RIDICULOUS! They make you pull to the side and wait over 20 min for your food. They also close the dining room at 8pm which is nonsense!! Don’t go to this McDonald’s!
I asked for the 2 meals to be placed in different bags. The manager told the employee no. I do not think that was right. I didn't realize it was such a burden for them to keep the customer happy!
Lobby was open,so that was a plus.But they took off the coke machines,so they don't charge you for refills,just charge you a while drink all over again . If you have kids in the playground,you know they will be getting thirsty and asking for drinks. Also,we used to get our food taken to us while we ate there,now they just tell you that your food is ready and you go get it. The hot chocolate machines were always down until i asked the manager about it , so far they haven't been "down" .
This was the worst experience ive ever had with mcdonalds. i placed a mobile order for curbside and waited for 30 minutes no one came. i tried to call 3 times and no answer. i had to go to the drive through and complain to finally get my order. and after i get my order it was cold and missing items. this is absolutely ridiculous. terrible service stay away id give it 0 stars if i could. worst mcdonalds in laredo by far.
The place is filthy no service, personnel are rude , it took over 10 minu for a tosted biscuit which never came, we had to sanitize our table.
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