McDonald's

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"We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection."

Address: 1533 Johnny Dodds Blvd , Mount Pleasant 29464, SC, US

Phone: (843) 881-2009

State: SC

City: Mount Pleasant

Zip Code: 29464

Opening Hours

Monday: 06:00-00:00
Tuesday: 06:00-00:00
Wednesday: 06:00-00:00
Thursday: 06:00-00:00
Friday: 06:00-00:00
Saturday: 06:00-00:00
Sunday: 06:00-00:00

Update Info

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Reviews

I guess we are expect bad service from these lower end restaurants now, lol, ok, cool.… sarcastically stated If that is the case and we are suppose to expect bad service. Then, can y’all please make the food a little bit better instead of just cheap?  The fact that I had some girl pop off on me about life mayo vs regular mayo is wild. Not only did she come at me about something as mundane as mayonnaise conversations are bad hahahha. She insisted on raising her voice and letting me know that light mayonnaise and mayonnaise are the same thing… there aren’t any Dietary  Differences to them.  Ok honey. Buh bye Hours

So they are suppose to close at 12:00 midnight.  I pulled up at 11:55 and no one answered me at the intercom so I pulled up.  One employee was playing on her phone and wouldn’t respond when I honked.  I had to knock on the window then she and another employee came and told me there is no more food! When I worked at McDonald’s as a kid we were open until midnight and not a minute later.  My son got out of his hand surgery and wanted McDonald and we couldn’t get it because lazy employees.  I called corporate and they told me they would have the owner call and if coarse no phone call.  That tells you how the business is ran.  Go to cook out instead and save yourself the headache.  Worst experience ever and bad.customer  service.  I will also be contacting one of my good friend and the local radio station to have them let locals to go elsewhere.  So keep an ear out for that too.

I placed my order with a crew member who had absolutely no customer skills. No welcome. No thank you.  I placed my order at 12:12 PM. At 12:30 I asked the Manager who was handing out food what happened to my order - I'd been waiting almost twenty minutes, and now my number no longer showed on the screen. His response: Well I have 10 people here. That's all I can do.  He put my order together and handed it to me with a half-hearted: Sorry about the wait. I said: Over 20 minutes to get food in a fast food place is horrible service. He responded sarcastically: "We appreciate you."  The dining room was a mess. Dirty tables everywhere. With all of that waiting, you'd expect the food to be fresh. Nope. The hamburgers and chicken nuggets were room temperature.  Of course, with a manager that cares about his customers as little as this one, how could you expect any of the crew to care about what they are doing.  Awful experience made worse by an uncaring middle aged manager not a kid.  Kid-friendliness: They have a jungle gym

Asked for no onions, not only did I get onions but also this dry piece of cardboard meant to pass for a sandwich with 1 pickle Food: 2/5

Unfortunately, understaffed which leads to indifference towards the customer service aspect of this location. Food was hot and accurate. We ate in, took a table tent #,  food was not delivered  the number was called out, the meal was ready and waiting the drinks were not. There was no front staff person to alert. Eventually got a crew member to finish the order.

My husband and my 39 week super hungry and super pregnant self came through the drive through only to be told very rudely by their worker that "we're not taking orders right now"....OK, so my husband proceeds to ask "for how long" and the worker responded "for the next 30 minutes..." It's 5:00PM, how strange, we both looked at each other with confusion so we circled around and pulled over into the parking space near the drive through and listened in and observe the people directly behind our car have their order taken and so as the following 2 cars after that... Now my blood is boiling why of all the cars in front of us and behind us who had their orders taken were we told this? Was it laziness, discrimination mind you we're an interracial couple, or just lack of professionalism? An experience like this will unfortunately have you questioning all the possibilities. Whatever it was it was disgusting, disrespectful, and not how you treat your customers. DO BETTER McDonalds Mount Pleasant.

As a first time client I’m impressed with the service I  received today obras able to get 2 years done!! Great prices & im very happy with the outcome. Will recommend and will be returning!Service: 5/5

I didn't expect this McDonald's location to be one heck of a surprise! One, they still have a play place in which your child can play on. Two, they have fast, accurate service they provide. And the best part is, this is the only location that has shakes and frappes! Love it!  October 17, 2023

Has a super fun indoor playground always a plus with kids. Food was great here, and they even took care in packing my food right and in an easy to carry bag to go. I also appreciated the kind smile and polite "have a great evening"!Food: 5/5

While they have a decent indoor playground, don't bring your kids here! We were having happy meals and our kids were playing on the playground and some creepy employee comes in yelling at me to recycle the happy meal boxes. I had thrown them in the trash after I put the food out for my kids. I asked the man if they had a recycle bin and he say no, but then he continued to harass me about recycling and my carbon footprint. I am a mom with two young kids. WTH?  Parking: There are plenty of parking spots

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