McDonald's

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"We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection."

Address: 4901 Valley West Blvd , Arcata 95521, CA, US

Phone: (707) 822-0888

State: CA

City: Arcata

Zip Code: 95521

Opening Hours

Monday: 06:00-23:00
Tuesday: 06:00-23:00
Wednesday: 06:00-23:00
Thursday: 06:00-23:00
Friday: 06:00-23:00
Saturday: 06:00-23:00
Sunday: 06:00-23:00

Update Info

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Reviews

It's mc Donald's not much else to say! With the exception that when I asked for an extra sauce by saying I understand they cost .25 cents no problem I would like a total of 3 please. The response from the Mgr was "I can do that and there is no charge!Food: 3/5

I ordered 5 double quarter pounders with n  a whopper for my family n all the double quarter pounders were bloody raw so raw the boxes were soaked with blood only the whopper was cooked.  N this is the third time I got raw quarter pounders.  If I paid to turn them into meals they charge me like 150.00 that a lot of money n being served raw meat.. disgusting ...  be careful check your meat.. oh n once got half  frozen nuggets.. CHECK YOUR FOOD BEFORE YOU LEAVE..   sometimes they're not to friendly..especially when it comes to big orders...  Parking: Always available parking  Wheelchair accessibility: Very accessible.

Well, they just decide whenever they want to close up early here. Multiple times I have placed an online order within the last hour they are open I work graveyard shift, and multiple times I have arrived and sat in the drive through. No one talks to you, no one talks through the speaker, nothing. I had a line form behind me from us waiting. Finally I drove up to the window where I sat for another 6 minutes until a worker acknowledged that customers exist, and they told me at the window that they were already closed. An hour early? It's just McDonalds so I wouldn't get upset over not getting anything, but I am frustrated that everything shows that this location is OPEN, the app and online hours show it as OPEN, your drive through has you as OPEN, and not a single soul bothered to inform any of us waiting that they decided to close an hour early. I placed my order on the app, and the app does not allow refunds. So now I spent my money on food I was not given. Extremely unprofessional guys, you wasted mine and probably others work lunch, when all you had to do was stop ignoring the line and tell us you closed early. Not hard.

The only reason I go here is for the french fries for my son. There's very few things he will eat. But iv started making homemade french fries for him so hopefully now we won't have to go here anymore. Thank goodness because McDonald's is for some reason now charging restaurant prices for dollar store quality food. If anyone agrees please like this post and post one of your own. These greedy corporations need to hear this. These locations may be franchise owned but the prices and what they serve come from the corporate office is what I was told. The other thing that's been bothering me is the app they use. It is not a stable app at all. I have had my points saved up to over 7,000 3 times. It seems like every time I get over 7,000 points the app malfunctions and makes me sign in again. Every time that's happened I've lost every single point and I have to start over. I've asked what to do from the store as well as email. No points have been given back. Sometimes the app won't even open. Is McDonald's trying to rip people off? Because it sure seems that way sometimes with the app the ridiculous prices and the underwhelming quality of their food.

I would like to preface this review by stating upfront that it is in no way hyperbolic.  This is the best McDonald's in the entire universe.  I don't know if there are any other planets that have Mcdonald's, and I don't really want to think about that too much, but I can say without hesitation that the Arcata McDonald's is the best.  In the morning I am greeted with a very expedient crew who always gets my orders perfectly right and stacks them in the bag with consideration to the weight of things.  The sandwiches are always made like they are for a McDonald's-propaganda photo shoot. Whoever is running this place has them whipped very well into shape.  I'm also greeted frequently by a person on the microphone in the morning who speaks with an Australian accent sometimes. It's magic. People like him are helping this pandemic go by a little easier, adding some levity to the morning of folks who are willing to have it. It was just a subtle change of his accent before I engaged with him, and then it became a nice little exchange of impersonations within the natural gaps in the transaction.  When it comes to the night crew they are just as on fire if not more so. The sandwiches are always picture perfect, the people are always cordial, no matter the difficulties they may be having, and my food is always hot and fresh.  And when I speak of difficulties that they may be having I mean to say that at this particular location I have been here when there were 25 cars in the Drive-Thru at 2:00 a.m..  I have also been here when there were a number of police vehicles with their lights on in the hotel parking-lot immediately adjacent to the drive-in line and it was like some sort of SWAT team response.  Throughout that particular experience Employee Liza maintained the poise of a bomb unit technician, even through my frantic questioning as to what may be going on.  When it comes to covid-19 preparedness and/or mitigation strategies this McDonald's uses flawless techniques in their mask and glove employment.  The way the sandwiches are stacked so perfectly and the wrappers are folded so perfectly and it's stacked so perfectly in the bag I just get the impression that it's all completely sterile.  And that makes me feel really safe in this strange time.

I asked for large hot fries was given warm fries that had been done and sitting in warmer. Went to ask for hot fries after realizing this, and received another large cup of just warm fries after specifically asking for hot fresh fries. 1 star easily. What’s the point of ordering something if you’re not going to get it…even after repeatedly asking?

Always excellent customer service, my daughter loves her happy meals ALWAYS and love that there's a play place!Food: 5/5

This McDonald’s is not fast food, it’s slow food. This McDonald’s is the slowest one I’ve ever been too. It took 20 minutes to get a large soda. Foods good just very slow to get.Food: 3/5

Gave me the wrong order because I drive a nice car, said thank you at the payment window with no reply and window was rudely shut. These people cant be upset someone has a nice car they chose to work at a minimum wage job.

Save your money and time from the manger to the employees they are rude. All I wanted was a coffee and sandwich because I’m a truck driver I couldn’t drive thru, only the drive thru is open. I heard them yell “get out of here” Literally instead of saying politely we can’t help you. Finally they sent the janitor to tell. I said thank you and walked across the street to carls Jr..

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