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Reviews, get directions and contact details for McDonald's

McDonald's
"We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection."
Address: 2880 SE California Ave , Topeka 66605, KS, US
Phone: (785) 267-6181
State: KS
City: Topeka
Zip Code: 66605


Opening Hours

Monday: 00:00-00:00
Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00

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Reviews
There is ALWAYS nothing but issues with this McDonald's. From rude employees, rude managers, slow service, always getting orders wrong, upcharging you for drinks you didn't ask to upsize, not giving you sauces, I can go on and on. Today I go and order 2 large fries and get a medium fry in a large box and of course the McChickens are obliterated with mayonnaise. There is a girl who works there who hands you 2 happy meal boxes with her fingers hooked in the holes at the top so that you have to twist your body and use both hands to grab them. If you go inside and order from a kiosk, the employees are so rude when bringing food to your table. There is another girl who works in the cash part of the drive through who is rude when talking to you and actually yelled at me once when I asked for sauce before having to pull in front to wait for food. I know that it's hard to get employees but this is ridiculous. This store needs a major makeover and McDonald's needs to stop allowing this to continue just because you can't get workers. People are getting fed up.
I'm not going to get into detail but they need to do better at selecting staff. I would rather be served by slower senior citizens and special needs population and be treated with respect, even if I had to wait longer for my food, rather than dealing with rude people who slam the drive-thru window on your face!
Update-11/18/23 still only giving a portion of what's paid for and staff refuses to fix it. Corporate just says sorry with no resolution. Long story short you don't get what you pay for and the company refuses to make it right. First off I want to thank these folks for continually only giving me 2/3 of every frappe i order here. 20 minutes for a curbside order is ridiculous and on top of it the fries came cold.
Takes forever to get your food. Milkshakes and ice cream are prepared long before the food is ready, so they have melted before you even leave the parking lot. The food is not prepared the way you order it even when the order is marked the way you ordered it and the sandwiches come with hair in them. Since the remodel of this store, the service and food have gone downhill.
Use 1500 points to get an ice cream cone through the app. Pulled up to the window and was told the ice cream machine was broken. I asked if they could put my 1500 points back on my account the person said no. Once again the McDonald's ice cream machine is broken.
At 29th and Wanamaker I couldn't even get in my full order. Felt rushed off. On 21st and Bell the double quarter pounders are always too salty. But 29th and California has always been great except one time it was 10:29 and I couldn't get chicken nuggets.Food: 3/5
Came in tonight they did not put the chicken on my sandwich, when I returned it another girl was eating a triple quarter pounder that's not even on the menu. They then added the chicken same bread asked them to remake and came back with same sandwich with my nail print on it! I don't know if there is adults working but them kids need help!
I had to ask the girl taking our order to put down her phone and stop texting her friends. Off to a bad start. I ordered a double cheeseburger plain. She rang up two cheeseburgers. When I told her it was a DOUBLE cheeseburger, she rang up two double cheeseburgers. Finally thought she got it right. Then the double cheeseburger came out regular,not plain. The older gentleman that brought our order to us was very nice and apologetic even though it wasn't his fault. Koodos to him for good service. That young girl, however, needs more training.
Just went in to use one of my McDonald's mobile rewards for breakfast and some of their cookies.. they were out of the mocha frappe, so I had to get a caramel one with extra drizzle, of course.. and their cookies weren't all hot and gooey like they usually are/should have been.. sort of disappointing, for sure! Kid-friendliness: Usually offers a play place section for kids and "happy meals" that include a toy in each one that you purchase.
This is my go-to neighborhood, McDonald's. Most mornings, I get iced coffee and breakfast here. Also, get late night snacks when I'm out. The building was recently remodeled, and it was weird that it wasn't having the street. But having been there a bunch in the busy morning, I can see that it offers better options for when the lines get long. We're no longer blocking traffic in and out of Dillons grocery store parking lot. And not hanging out into the road either. The staff are always polite and friendly. I always get extra caramel on my coffee and ask for extra sweetener packets, and they never fail to add the caramel and don't complain when I ask for packets. Even when they're slammed, the staff are still nice.
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