McDonald's

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"We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection."

Address: 3403 Quaker Ave , Lubbock 79410, TX, US

Phone: (806) 799-3434

State: TX

City: Lubbock

Zip Code: 79410

Opening Hours

Monday: 00:00-00:00
Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00

Update Info

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Reviews

Stopped here at around 9:30. Got myself a smoothie that was good, and the family got some food. Food was pretty good but it took forever to get it. Nearly 10 minutes went by before any of our drinks or food were served to us. Other than that, nice restaurant.  It was very clean!Food: 5/5

Can’t take an order overcharged me then I asked to make sure that it was correct. They looked in the bag and said yes I looked back in the bag just to double check and is exactly wrong. Why are they lying? Someone needs to check their staff here and get their orders together, and I was the second one in line because the first person in line had problem with their order as well, so if you’re not hurry, don’t come to this location

Wow, even worse than expected. Haven't been here in a while, and when we did actually receive our "food", it looked like it was stepped on. They were out of ice in the self-serve area, and when we asked one of the workers that was wandering around the front if they could refill our cups, we were told " I'm off the clock, you'll have to find someone else." More like, we will definitely find somewhere else.  Only got more than one star for atmosphere because the lobby was more or less clean.

Came to the McDonald’s Wednesday at 12:45am. They had employees in the lobby eating. Lobby Locked/ Drive thru had Cones on one end and a cart pushed in front of the other drive thru. The Hours on the door say 24hrs. I walked into the order pickup door and the second door to building is locked, A big fella gobbling down a burger with a McDonald’s uniform then proceeds to Shout through the glass door  “we are closed” over and over with a mouth full of food. He Kept cutting me off as I was talkin. I was trying to explain to him that I was just trying to pick up an order while working for Uber eats! Not to mention that job was my highest paying delivery all night! McDonald’s you let me down

I came in last night to get some food, and I planned on using my gift card to pay for most of the balance. I gave it to the cashier, along with my card, and I asked if she could finish off the gift card first and use my card for the rest. Unfortunately, I was charged the full amount on my card. I called this morning, and manager Ashley made my refund process flawless, as she was very polite and very quick with the transaction. I really appreciate how quickly she got me in and out.

Food is not likely as other McDonalds. It is worst not good at all. Badly, we bought 15 burgers and couldn’t eat at all. Sorry for that, University Avenue branch, Walmart branch are okey.  Parking: Have enough parking under the big LED screen.

I love this McDonald’s , the fries were hot & fresh, my sprite was amazing as always, but the mcchicken was old and had no mayo.Food: 3/5

And this is why I absolutely HATE this location of McDonald's. I ordered the 2 cheeseburger with no cheese because they don't have a 2 hamburger combo. My burgers are both labeled no cheese but yet they gave me 2 old cold cheeseburgers with cheese on them. They expect you not to check your meal before you leave which I usually do and failed to do this time.  How hard is it to make 2 hamburgers....

Terrible terrible service, got my order wrong and asked me to drive back with the untouched food and the receipt at 2 AM in the morning when I was simply asking for the difference in refund between what I ordered and what I got. I was ready to send or email them the receipts. Cussed me out over the phone and hung up on three times and refused to talk. I will be filing a BBB complaint.

When ordering I consider the lady taking my order to be very courteous and professional and the lady that took my money the first window was very friendly and we chatted for a minute so I would say my food was good and service was great  Parking: 4th& slide rd. There was at least 20 to 25 parking spaces and I came here at about 1:00 a.m.

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