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McWilliams Moving & Storage Ltd

  1. Ontario
  2. Ontario Moving Company

Reviews, get directions and contact details for McWilliams Moving & Storage Ltd

McWilliams Moving & Storage Ltd
Address: 712 The Kingsway, Peterborough, ON K9J 6W6, Canada
Phone: (705) 743-4597
State: Ontario
City: Peterborough
Zip Code: K9J 6W6


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info
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Reviews
We decided on McWilliams Moving to move our worldly belongings from Ontario to Winnipeg. Although, we had met with two other companies that had similar quotes we were given a glowing reference from a complete stranger at the moving supply store. She told us that Peter at McWilliams was a pleasure to deal with and had moved her family to Campbell River, BC with great results. She was correct, Peter and his staff Bonnie and Cheryl handled our questions and took care of our moving needs like we were family! The day of the move we were stressed as it was end of November and we were driving one vehicle to Winnipeg and the other was being loaded on the truck. Precisely at 8am this big "shining" white truck eased down the street. The driver, Chad opened up the side doors of the trailer and it looked like a grand dance floor - gleaming hardwood floors and neat beyond belief. Being a clean freak, I was a camper! The loading went beautifully and the crew was gentle and respectful of our belongings and Chad was without a doubt, the most professional and genuinely kind person you could ever have the pleasure to deal with and have in your home. He went so far as to provide us with an alternative route that was safer, places to eat and stay . When we all pulled out I knew that our belongings were in the best hands ever! ! Chad arrived in Winnipeg as scheduled and unloaded our belongings with the same care and respect as the load. It was a challenging old historic home that presented many maneuvering nightmarea! ! Chad led his team to overcome these issues and left us with a home all in tack. ..and that was truly appreciated given the creative techniques required to get furniture into rooms!! All in all, we are beyond 5 star happy with everyone at McWilliams! !!! Highly recommended!!!! Terry and Wanda, Winnipeg, MB
8 years ago (11-12-2017)
I am not a demanding person who needs that much to keep me happy but this was the stand-out single worst customer service I have experienced on my 41 years on this fair planet: * This company damaged our irreplaceable century home doorway on the way out, in front of our eyes (when I took pictures, which is the only reason they sent us a claims cheque, but for a mere $150 after originally suggesting to agree to what I thought was a modest $300 over the phone) * we never got a firm answer on a date when our stuff would arrive - weeks after we moved cross-country, we got a call two days in advance from a different moving company we never heard of who claimed were in possession of our stuff and needed to deliver it on Christmas Eve (when we were not in town) The person swore at us and tried to lay a guilt trip on us, saying he would not be able to get home to his family for Christmas unless he could deliver our belongings * we eventually got a different date, which was then cancelled and rebooked to two different dates, depending on who we talked to (at this point, we were dealing with at least three different companies) The movers who eventually showed up with half our stuff were very professional but seemed like they had hardly heard of McWilliams and didn't seem to have much co-ordination with them (I had to let them know we had yet to pay for the move and that this was their only chance to get an in-person COD from us) * the other half of our belongings arrived a week later - part on the day promised (after two rebookings), and part a few days after that, unannounced with almost no time to prepare to be home * on the way out of the property, the moving truck snagged a power line on our property, knocked out power to our drinking water well, and would have electrocuted the driver (possibly to death) had my brother-in-law not screamed at him to stay in his vehicle until he could turn the power off and move the live wire off his truck In the end McWilliams rarely had a clue where our stuff was on any given day, who they had passed it off to, how they were dealing with us, what dates they were giving us (they often gave us dates that conflicted with ones we got before or after from the company actually moving our stuff) and almost never called back when they said they would. I waited to write this review until we had successfully received all our belongings and paid them for fear of more mishaps Good....effing..grief...
8 years ago (25-01-2018)
This was my first experience with a moving company. I had a fairly large distance between my old home and my new one - Peterborough Ontario to northern Alberta. I am incredibly pleased with McWilliams - the estimate was within about $50 of the actual price, the packing they did was exceptional, the contact person I had was extremely kind, helpful and flexible, and the movers themselves were wonderful - they put every box in specific rooms that I identified. I recommend McWilliams highly!
8 years ago (23-10-2017)
The best and most professional moving company in all of Canada. Whether you just need packing materials or a full service move this is the place to go for help.
8 years ago (17-11-2017)
Worst moving company ever. If I could give them 0 starts I would! I moved my households outside Canada and they charge me 3720 lb more than the actual weight! They cheat on the weight, they do their own weight and they throw you a random number which is usually 3-4000 lb more than the actual weight. This Company is a SCAM. I have weighted twice at the destination (the first time their own truck, the second time with an independent mover), and both of the time the weight showed to be ~3700 lb then what they charged! Stay away from them. When you complain, they dismiss you because they get the money before you are allowed to unload the truck, so you have no choice. Never ever use these guys to move your belongings.
9 years ago (26-12-2016)
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