Medelita Lab Coats and Scrubs

Reviews, get directions and contact details for Medelita Lab Coats and Scrubs

Address: 23456 S Pointe Dr, Laguna Hills, CA 92653, USA

Phone: (949) 542-4100

Website

State: California

Zip Code: 92653

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

What a disappointment!
Over the years, I’ve enjoyed wearing my 3 Medelita lab coats. They fit me well at size 42.
So, as a Christmas gift to myself, I ordered and received 2 additional lab coats. However, these are at least one to two sizes smaller than my other ones, though they are labeled the same size 42.
Over multiple emails with Natalie at Medelita, she accepted fault due to known inconsistencies in sizing by their company.
However, she is willing to compensate me for only one of my two coats due to the name embroidery. 
How was I supposed to know that there is inconsistencies or problems in their sizing? I have always ordered the same size 42. My previous 3 coats fit very well.
There was no information on the website regarding inconsistencies and problems with sizing. I never received a call from customer service to discuss sizing after I placed my online order.
At this point, more than 3 months later,  I am still left with brand new coats that don't fit and I can't wear!
Even though the Medelita accepts fault for this sizing problem, it is unwilling to make things right!

Addendum:
Finally, I was contacted in April by Nicole at Medelita. She accepted responsibility for her company. She was pleasant and very helpful in resolving the problem. In May, I received 2 new embroidered lab coats. These fit well. However, I prefer the older fabric which was 100% cotton; this new fabric is 85% polyester. I do appreciate the final effort made by Medelita.

      
      
      
 8 years ago (21-06-2017)

Great company, very prompt and helpful with our orders. Would definitely recommend!

 8 years ago (07-12-2017)

Inconsistent Sizes,
I have bought scrubs multiple times from Medelita, every time I have had an excellent customers service experience and scrubs cut and sizing has been almost perfect. Not sure what happened with my last order, I ordered the exact same sizes and scrubs as before,  I waited to write the review after I wore them a few times to see if they shrunk a  bit. My last order is way to large for my frame I ordered mediums the exact order as before as mentioned, but my last order the pants and tops are extremely baggy so I'm just taking my order as a loss, since I had the scrub top embroidered,  I checked the sizing labels  and they have 2 different manufactures, I'm not sure if that has anything to do with it, but very disappointed I'm  just looking for another premium scrub company to try.

Israel Landa MD

 8 years ago (04-08-2017)

They were very friendly. I was in and out in less than ten minutes. They helped me find what I needed quickly. Great environment. 

 8 years ago (19-06-2017)

I have been a customer with Medelita for over 5 years.  The reason that I stay a loyal customer is the quality of their products and the incredible customer service.  

I have bought many lab coats for myself and my staff throughout the years.  The coats have been excellent, and all staff has been impressed.  They are long lasting (I still have one from 5 years ago, still going strong).  The most recent coats even had a new fabric developed by Medelita, named "M3".  

The Medelita staff always go out of their way to ensure the orders are perfect and to help with any issues that arise.  For this reason, I will remain a loyal customer for many years to come.

 10 years ago (16-03-2016)

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Medelita Lab Coats and Scrubs

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