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Meineke Car Care Center

  1. Mississippi
  2. Mississippi Car Repair
  3. Horn Lake Store

Reviews, get directions and contact details for Meineke Car Care Center

Story

Meineke Car Care Center has been America’s local auto repair shop since 1972. Starting out as a muffler shop we have expanded to a full service car repair shop that performs services from car ac repair to exhaust repair to tire changes at our tire shop. Every year we service thousands of tune-­ups, oil changes, transmission repairs and brake services. Don’t let car repairs take over your life, come to your local Meineke in Horn Lake today!

Address: 1851 Goodman Road West, Horn Lake, MS 38637, USA
Phone: (662) 253-7114
[email protected]
State: Mississippi
Zip Code: 38637


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Reviews
If I could give this place NEGATIVE stars I would. The manager is a difficult man that would only refund my oil change when I proceeded to get loud. His staff did my oil change and forgot to replace the cap on my car, it was several days later when I discovered their error. I had to purchase a cap, and oil to make sure my car was safe to drive. When I went to get reimbursed for the purchases I told him that I wanted to be reimbursed for the oil change and he kept saying "we don't do that, the service was done." NO THE SERVICE WASN'T DONE or I wouldn't have had to go have it REDONE that week!!! TERRIBLE customer service skills! AVOID for your own sanity!
8 years ago (22-08-2017)
This has to be the WORST place ever here in Olive Branch! First the customer service was terrible and her mannerism was of course Racist! She didn't even get my name or phone number, she put Luis Olivera instead of asking me my real name. She didn't ask me which oil change I had wanted for my car! They said they filled the tired and didn't do that, I had to go to the gas station and put air in them myself. My brakes was not checked nor did they top off all of my fluids! Of course I am Black and the lady at the front mannerism like I stated in the beginning was Tacist which made me completely uncomfortable! I will not be back here nor will I refer any of my friends nor family here. This specific location make the name of Meineke just horrific! They should be shut down until they know how to treat their customers!
8 years ago (25-08-2017)
FEMALES BEWARE!!! I went to Meineke off Goodman Road in HornLake MS to have a front end alignmemt done on my Honda. After sitting there less than 10 minutes I was called over by the Man who initially checked me in, he proceeded to show me a paper lying on his desk which had the words Dangerous with several exclamation marks after it. He then proceeded to tell me tbat I had a very serious issuse with my car that if not addressed immediately would be very dangerous. He then asked me if I had ever seen vehicles on the side of the highway with their wheels collapsed in or out, I told him I had and that I assumed it was due to a wreck or axle problem he told me that would happen to my car. I asked him to show me the problem area so he led me out to the service area and called over another Man who took a jack or metal bar of some sort and put it under my tires and raised it several times while asking me if I saw the massive amount of movememt in the spot he was pointing to...I saw no movement!! He tried both sides several times in an attempt to convince me that I was seeing something that was not there. When I told him I would take the car to a Honda dealership for service he tried several times to discourage me from doing so. After that he told me that my catalytic convertor also needed to be replaced amd that would cost me much more than the $459.00 he was trying to charge me for replacing my ball joints I then said that hearing all that meant that it was time to get did of the car if it was going to cost me excessive repair costs, he quickly told me that was not necessary that my car was suffering from normal wear amd tear. I again told him I would sell the car and cut my losses. The next day I took my car to another repair shop and told them I needed a front end alignment , I left the car for an hour and came back my car was fixed. I asked them if they saw any issues with my balljoints they said there were none just the normal indications of the need for a front end alignment which were corrected by the alignmemt. Not only did Meineke attempt to defraud me by fabricating issues with my car they told me that they could not perform a front end alignment on my car because of the severly degraded condition of my ball joints but they said they had to charge me $47.00 for determining a non-existenet problem. As a Woman I am always terrified of taking my car in for repairs, and until now I have not had to deal with it but sadly the horror stories about certain car repair companies are true. I left there terrified that my wheels woud collapse under my car because I could not amd did not pay out over $500 for bogus repairs. I will say that this has been going on for far too long there have been under cover investigations and exposes but no punishment or serious enough penalty to deter these crooked businesses from taking advantage of mainly females, but thod has to stop and I intend to not only recover my $47.00 but I will make it my mission to bring the full extent of the law to bear on this company. SHAME ON YOU MEINEKE!
8 years ago (08-09-2017)
If I could put no stars I would do not go here theifs, ran my card twice and still saying they didn't get there money when I have proof from my bank they took money out of my account two times. Will never go here again. Earn you're money not steal it Meineke.
8 years ago (21-03-2017)
Clean, convenient location. Never had an issue here and the staff is terrific. Felt like I needed to write a positive review since usually only the upset people voice their opinion online. 4 poor reviews in 12 years isn't that bad to begin with. Only company we will do business with regarding repair of our vehicle!!
9 years ago (04-07-2016)
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