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Mercy Comprehensive Care Center

  1. Perry
  2. Buffalo Doctor

Reviews, get directions and contact details for Mercy Comprehensive Care Center

Address: 397 Louisiana St, Buffalo, NY 14204, USA
Phone: (716) 847-6610
State: New York
Zip Code: 14204


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Reviews
Love our pediatrician Kathleen McCarthy. She has been our son's pediatrician since he was born 2 years ago and we would never go with anyone else. She cares about what she does and gives us the time needed. She is respectful and very professional. She even asked how I was doing after having my son and gave me advice to overcome postpartum. We have never had an issues except waiting awhile past our appointment when they were really busy.
8 years ago (20-09-2017)
Staff is incredible rude. Won't be coming back. The nurse raised her voice at my sister for calling my grandma to remind her to take her pill saying "no phones allowed in here" and as she was walking out the door I watched her pull her phone out of her pocket and start texting! what a joke! I also haven't eaten yet today and I pulled a pretzel out of my bag and popped it in my mouth & was told "no eating allowed, that smells disgusting" they couldn't have possibly been more rude. They also held my son down and scraped the skin off his arm with a scalpel, making him cry and squirm. Which I thought was very unnecessary considering I'd rather the scab heal on its own rather than him being stabbed at. I could've done a much better job at home. Everyone there has an attitude problem. They blame everything they do on being "understaffed" even though they rush through everything & its always empty. Do NOT bring your babies here. Actually, just don't bring anyone here.
8 years ago (06-07-2017)
The worst service i have ever seen. I wish i could give them negative rating!!!
8 years ago (13-11-2017)
Anytime I come in this place they are switching the registration room you never know where to go. Then they take hours to even get you in a room to have your kids be seen then you wait again. Needless to say we will be switching doctor's asap
8 years ago (28-11-2017)
WOW! I just called to see what time my appointment was for & they are closed @ 4:24 pm there hours are 7:30 am to 5:00 pm. I ask the answering service person why were they closed & she said "Ummm I don't know" & then ask me to verify the address of where I was calling, so I did & again she said Ma'am I can't tell you why there closed so early, so I thank you & ended the call...smh...This is not good I think I will find my family & I a new place to go even though we just started going here. the doctors seem nice, but it seem there receptionist working the front area are not doing there part which will cost them in the end.
8 years ago (24-04-2017)
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