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Reviews, get directions and contact details for Mercy Emergency Department - Mercy Hospital St. Louis

Mercy Emergency Department - Mercy Hospital St. Louis
Address: 615 S New Ballas Rd, St. Louis, MO 63141, USA
Phone: (314) 251-6000
State: Missouri
City: St. Louis
Zip Code: 63141


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
I can’t say enough good about this place. Every interaction with every staff member over our three day stay was fantastic! These people really love their jobs. We are so happy that we chose Mercy! God Bless all of you.
7 years ago (25-04-2018)
I called an ambulance for a friend who tried to drink himself to death in a fit of depression. They took him to the ER at Mercy. Three hours later they called me to pick him up, saying they couldn't keep him just because he was drunk. I tried to explain to them that with the amount he drank, he had to have alcohol poisoning. I had to drive back there and had to sign him into the rehab ward all the time while a condescending nurse gave me attitude. When I talked to the nurse in the rehab ward the next day, he told me that my friend's blood alcohol content was 0.0375% and that it was lucky he was still alive. That was after he was checked in, they hadn't checked his BAC in the ER so who knows what it was three hours earlier?
7 years ago (15-05-2018)
Mercy is the worst hospital there is a I got threatened in ER and got threatened by a stupid lady that is a security guard. My son has panic attacks and didn’t treat his diagnosis right. Yes, he has been bullied at school and church youth group. Some kids seek suidcide thoughts and they never bothered to check his phone as never took any pills at all as throw them down the drain, but yet I can’t take my son home. That emergency department is messed up in the head and so is that doctor miss diagnosed my son. Taking my kid away from me when all blood work is completed good. I am so sick of being mistreated by this staff and told them many times my son has psychiatrist and counseling to be seen this week. Who the hell these people of staff think they are!
7 years ago (19-03-2018)
Dr Tim Baker and Dr Melissa Stapp @ Mercy ER, did an awesome job in diagnosing health issues with My Father and explaining all of the details in regards to the situation. Very happy with the experience at Mercy in Washington, Mo. Thank You for getting Him well.
7 years ago (22-02-2018)
Took my daughter to her Pediatrician on a Saturday for an infection on her foot, since it was over a joint her Dr. recommended we get an X-ray and a CBC (daughter has had heart surgery and has a patch on aorta so we are careful with infections). Drs office called over to make sure they could see us and give them orders, we went straight over thru ER as instructed. NP saw us and said he didn't think we needed X-ray and CBC and sent us home, said some Drs jump when they see cellulitis. I called the Drs office on Monday and told them how disappointed I was we went to ER for nothing. Foot still infected after round of antibiotics and needed an X-ray after all. Just got a bill from Mercy for $659.00 - even though they did NOT do what we went there for. They refuse to negotiate on the price. So our Dr ordered and sent us there and they don't do the work but charged us $659 for the ER room! How fair is this??
7 years ago (24-02-2018)
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