Metcalf Moving & Storage

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Address: 1550 3rd Ave SE, Rochester, MN 55903, USA

Phone: (507) 288-5255

Website

State: Minnesota

City: Rochester

Zip Code: 55903

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Had a wonderful experience with Metcalf! They had great communication throughout the entire process and delivered all of our things right on schedule. Would definitely recommend them if you are in need of moving services!

 9 years ago (08-01-2018)

Recently moved from Memphis to Rochester. We had bought a brand new iRobot Roomba machine just before we moved. When we opened the box, there are one bottle of orange juice and 3 bottle of water. The robot was missing. Apparently someone stole the robot and deliberately put bottles with similar weight to deceive us. Besides the robot, the bed frame was totally damaged. We contacted the moving company. They initially agreed to compensate. Then they reneged by saying we did not check off each box during delivery. I have to say it is terrible to have some thieves in the workforce, and even worse to refuse to compensate their customer. We are considering filing complaints to federal agencies. Very bad experience.

 9 years ago (14-08-2017)

Recently moved to Rochester from SC. Very professional and had a timely delivery. They even held my stuff for a couple of days- very accommodating and they are a local company in Rochester.

 9 years ago (03-05-2017)

very professional and efficient. Will contact them in the future for my moving needs.

 9 years ago (23-08-2017)

Where do I begin? From the start, the company failed to disclose that your items are packed with other people's and stored in a warehouse, then re-packed to go out on a different truck to you. 2 dining chairs and a table were lost in the process. The two men in Florida who arrived took nearly 10 hours to pack up one bedroom, a living room, and a kitchen. They spit in every trash can, sink, and toilet. They were calling my roommate baby mama and throwing furniture and belongings around without a care. They packed things that were clearly labeled DO NOT PACK. They packed spoiled loaf of bread, half opened food, and liquids like laundry soap and open balsamic vinegar which were subsequently all over everything ok arrival. They refused to take things out such as the computer chair they were not supposed to pack. Every piece of furniture was damaged upon arrival. There was black ink on the bench, a large gouge in the coffee table, missing other furniture, and completely destroyed my vanity and fabric furniture, and even my bicycle was turned in such a way that they refused to turn back and adjust. Lights were broken off of it as well as obscure knobs unscrewed off of drawers. The adjuster who came gave me trouble about every single piece, despite that Greg, Pat, and Lisa had claimed they were going to have me compensated for everything that was damaged as my move was so incredibly bad apparently even for them. I had to wait months storing this damaged furniture and call and email repeatedly to even get the adjuster to come out. I would have in retrospect rented a truck and had the move done myself. This was by far the worst moving company that I have ever used. It almost seems like a huge scam that they are charging mayo lots of money and then the insurance company pays off the person who is moved so that the moving company pockets the cash and is out nothing. Further, the customers don't feel they can complain because it is being paid for by their employer. Well, you can complain to your employer if they have damaged nearly $10,000 worth of fine furniture, all pottery barn, Ethan Allan, etc. worst ever. Don't use this company! I will never use it again. 

 10 years ago (31-10-2016)

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Metcalf Moving & Storage

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