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Reviews, get directions and contact details for Metro Chrysler Dodge Jeep Ram

About

We are a Chrysler Dodge Jeep Ram dealership located in Chicopee, Massachusetts. Whether you're shopping for a new or used vehicle or you're looking for quality service and parts, we'll work hard to make sure your experience is a good one.

Story

Here at Metro Chrysler Dodge Jeep Ram, our focus is on the customer. We have a huge lot with room for a variety of models in the most popular colors and trims, and our dealership is one of the most accommodating places you'll find. We serve East Longmeadow, Northampton, Agawam, Holyoke, West Springfield, Easthampton, Longmeadow, Westfield, Enfield, Springfield and, of course, Chicopee, Massachusetts.


Address: Memorial Dr C, Chicopee, MA 01020, USA
Phone: (877) 220-8331
moc.peejortem@selastenretni
State: Massachusetts
Zip Code: 01020


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Reviews
My wife and I travel up to Massachusetts once a year. This past May we had an emergency with our Jeep Wrangler. We contacted the dealership while we were on the road to ask if they were still open. We spoke with Felicia and she said to come right in even though they were getting ready to close. When we arrived there Felicia had asked a technician to stay late to help us get back on the road. I couldn't believe that they would go out of their way like that to help out a customer from out of town. Thank you so much.
8 years ago (07-06-2017)
Great service department, I sent an email requesting parts for my truck to Mike Aubrey he did a fantastic job gathering all the parts for me in a timely manner, I picked the parts up the next day, I would not go anywhere other than Metro Jeep. I highly recommend this dealership to anyone !!! 👍👍
8 years ago (15-09-2017)
They quoted me 857 a month on a 2017 Ram big horn that was priced at $46k. I went to Artioli Dodge and for the same Ram big horn with a few more options at $48k they quoted me $642 a month. Because Artioli ACTUALLY gave me rebates to absorb my negative equity on my trade in. Both dealers offered me $17k on my trade in. Both deals were structured with $0 down. Metro said they could not get their truck any cheaper than $857 a month. When I told them the rebates should eat up the negative equity, Bret the sales manager told me I couldn't understand simple math. It seems they can't understand simple math. $9000 in negative equity is canceled out by the $9000 in rebates....but not according to Metro. I will never send anyone to Metro, they're awful and very dishonest!
8 years ago (07-09-2017)
I had the best experience at Metro. I felt comfortable in my decisions because my sales associate Sharif was not pushy. He was very calm and helped to explain all questions I had with ease. I felt safe with my purchase and even my father was happy and would love to purchase car from Sharif when he is ready to buy. I am very happy I choose to go to Metro for my car and will continue to go there!
8 years ago (26-07-2017)
I recently brought my Hyundai Santa Fe in to be serviced. The customer service there was outstanding. Felicia, Orlando and Mike A were very helpful and caring people to work with! I will not be bringing my vehicle anywhere but here!! Thank you so much for your kindness and Great work!! What wonderful Service.
8 years ago (06-04-2017)
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