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Reviews, get directions and contact details for MetroHealth Middleburg Heights November Family Health Center

Address: 7800 Pearl Rd, Middleburg Heights, OH 44130, USA
Phone: (216) 957-9700
State: Ohio
City: Middleburg Heights
Zip Code: 44130


Opening Hours

Monday: 7:30 AM – 8:00 PM
Tuesday: 7:30 AM – 8:00 PM
Wednesday: 7:30 AM – 8:00 PM
Thursday: 7:30 AM – 8:00 PM
Friday: 7:30 AM – 5:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed


related searches: MetroHealth MyChart, MetroHealth Urgent Care wait times, MetroHealth Lab Locations, Cleveland Clinic Middleburg Heights Family Health Center, MetroHealth urgent Care near me, MetroHealth express Care locations, Metrohealth Middleburg Heights pharmacy, MetroHealth locations
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Reviews
I've been going here for years and they've always been nice. Recently I was accepted into nursing school and had to get a bunch of tests and immunizations done within a certain time frame. They were very patient and willing to help me get everything I needed to accomplished. I'll never be able to thank them enough for that!
7 years ago (27-02-2018)
My family has always been given excellent care at this MetroHealth facility. From Primary Care to Specialty Care, Physical Therapy, ExpressCare, Labs have all been professional and caring. Dr Boyake treats his patients with care, compassion and medical expertise. Nurses, aides, etc. will answer any questions or find and direct where to get help or answers. We are never rushed through appointments. Even the custodial staff is courteous and thorough. I have seen them take extra care in cleaning the ExpressCare/Lab waiting area which is especially prudent during this flu outbreak.
7 years ago (16-02-2018)
The only reason why I come here is for Dr. Kitagawa - he is phenomenal! However, the other employees who work here need a 101 customer service class. Every time I’ve come here there is an issue with them. I have been coming here for years too. One time I came in for a usual appointment, there was some old lady in a red coat and name badge that just told me to “go sit over there, I’ll check you in”... okay then? Was I checked in? No! I ended up waiting almost 2 hours to later be told that’s what happened and “we don’t know why she would say that.” Teach your employees what not to do then! Another time I went to go get my birth control... there was an issue with that! I was even emailing the doctor as I was speaking to the ridiculous rude nurse about how I was here to pick up my birth control and they would just not help me... the doctor even said “I don’t know why they are making this such an issue”... me either! Lastly this time I called for a regular exam, and I had this southern woman schedule my appointment who was rude. Just overall rude. There was one nurse named Amber I believe who I talked to, she was pleasant and helped me with my issue. She was the only shining light! I understand that nurses work a lot and have crazy hours and I respect that... but to be rude and not care, sorry but there is no excuse for that.
7 years ago (07-11-2017)
My children are both 7-my son has been on antibiotics once, my daughter never-we do not go to the doctor every time they get a virus. That being said, I wasn’t positive antibiotics were needed, but thought it was a possibility, and I was concerned about my daughter’s lungs so all 3 of us went to get checked out at Express Care (NEVER AGAIN!!!). They tell me the bottom # of my blood pressure is 107! As they go to enter it in the system I suggest they redo it, manually...oh look at that, in the 80s! They tell me my daughter has a temp of 102.9! Naturally, I immediately reach over and start feeling her entire upper body and respond with, “No way, that it not possible.” Them, “Yeah, it’s 102.9...Me, “No, you’re wrong.” Get in to see the doc that brings up my daughter’s high temp..I tell her her it is definitely not correct (she feels warm, hasn’t had ibuprofen in a while, but definitely NOT 102.9) Doctor, “So, let me ask you, WHAT would make you believe that her temperature isn’t actually that high, just because YOU can’t feel it?” Me, “That’s exactly why!!!’ Finally get a temp retake from a different nurse (doc is out of the room)..100. Never heard another peep about it from the doc, not even confirmation-nothing. Doc determines lungs sound clear on everyone, daughter and myself get strep tests-she determines it's viral...then proceeds to prescribe OVER 5 different things, including 3 prescriptions for Zyrtec (WHY DO ALL 3 OF US (including 7 year olds) NEED TO BE PUT ON DAILY ALLERGY MEDICINE FOR A DAMN VIRUS?!?!!——THIS PLACE IS PATHETIC!)
7 years ago (27-12-2017)
I don't feel comfortable inside this building. Its wide open , people at this desk are clueless. I rather visit a homeless shelter to get a check up then go back to this building again. The one in Parma , on Snow Rd ,has and is the friendly building of them all
7 years ago (26-12-2017)
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