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Michael Kors

  1. West Bellevue

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Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear. His namesake company, established in 1981, currently produces a range of products under his signature Michael Kors Collection and MICHAEL Michael Kors labels. For accessories, footwear, watches, jewelry, and women’s ready-to-wear, eyewear and fragrance, shop at Michael Kors Bellevue Square located at 111 Bellevue Square.

Address: 111 Bellevue Square, Suite 111, Bellevue, WA 98004, USA
Phone: (425) 637-0800
State: WA
Zip Code: 98004


Update Info
Reviews
Worst store ever. I bought an item online and want to return it via this local store. Person who works here consistently argues it has been used. The truth is I did not used it at all.
10 years ago (23-07-2017)
This location has horrible customer service. Employees are racist white people. Only helped and greeted white customers and ignored the other customers who walked in.
10 years ago (02-07-2017)
I have purchased a gift for my mother at this store. The piece of clothing that I have bought didn't work for her and so I gave her an original receipt so that she could get the money back. When my mother came back to the store the manager of the store, Esteban, told her that he could not process the return because the person who bought it originally has to be there to receive the cash back. "This was a gift, wasn't it?" He told my mom. Keep in mind that the product was bought with cash and my mom had an original receipt with her. When I called back to talk to Esteban, he has told me that this was a mis communication. The only reason he has used this excuse is because my mom has an accent and English is her second language. However, her English is great! He has told me over the phone that the reason for no return was because he had not enough cash in his drawer. The merchandise was under $100 value. Its hard for me to believe that he did not have that much cash in there. Even if this was true, he has not mentioned anything about not having enough cash in his drawer, but told her to come back for an exchange next week because apparently they have a sale going on. Really??? Michael Kors, since when are you not refunding money to customers who are returning unworn product with tags with an original receipt, and it being a CASH purchase?????  So much for professionalism, customer service, and most important, integrity. Very upset with how Esteban, who is a store manager, mind you, has dealt with the whole situation and most importantly how he treated my mother because she is an immigrant. When I have mentioned to Esteban about complaining to the corporate office, he has told me "Well, I will tell my manager that this was a mis-communication and this will be resolved". When I came back to return the merchandise, (just how Esteban suggested - the original purchaser) another manger, Mike, processed my return. He knew of the whole ordeal and didn't make it a point to apologize for this ugly situation. And Esteban was at lunch, of course. That's apparently how Michael Kors covers up for their store manager's lies. They "resolve" things between each other. But this will never be resolved with me!
 NEVER coming back here again!
10 years ago (01-05-2017)
Terrible service. On MK website it clearly states that returns can be made in store at any MK location. When I carried heavy bags to this store, the sales person told me MK does not process SALE return in store. And I had to carry them back again. Excuse me ?
10 years ago (26-06-2017)
Okay, so I was frustrated at first, because I had an issue with a bag I had purchased; but then one of the young gentlemen that worked there, completely turned it around for me. He spent so much time with me, listening to what I did and didn't like, giving my his suggestions, and offering his honest opinion. He ended up going above and beyond to fix the issue that I had too, and to make it right. I am so grateful for his time, and for his kindness to me.
11 years ago (21-02-2016)
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