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Michaels

  1. New Jersey
  2. New Jersey Store

Reviews, get directions and contact details for Michaels

Story

North America’s largest specialty retailer of arts, crafts, framing, floral, wall décor, and seasonal merchandise for the hobbyist and do-it-yourself home decorator. Michaels produces ten exclusive private brands including Recollections®, Studio Decor™, Bead Landing®, Creatology®, Ashland®, Celebrate It®, Art Minds®, Artist’s Loft®, Craft Smart® and Loops & Threads®.

Address: 178 NJ-35, Eatontown, NJ 07724, USA
Phone: (732) 542-4323
State: New Jersey
Zip Code: 07724


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 10:00 AM – 7:00 PM

Update Info

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Reviews
Terrible customer service in the framing department and I will not be returning! The woman inspecting the artwork I wanted to have framed put her bare fingers on the one-of-a-kind print and I should have known right then. She said I would receive a call when it was ready, but I never did. So, I showed up in person 3 days later to check. I inspected the finished artwork, but there was damage/debris on the art underneath the glass. A different woman said the manager would look at it and call me that evening, but again, I received no call. I visited in person 2 days later to discover that my order was not fixed. The original woman at the framing desk kept interrupting me to say they didn't call me AND the order still wasn't fixed because "they were busy." What?! I paid in advance for "express" framing! No calls, no quality assurance check on a finished order, not fixing the issue in a timely manner, and not allowing the customer to even finish a sentence requires corrective employee training.
8 years ago (25-11-2017)
I love shopping at Michael"s, the staff is helpful and friendly. I"ve always found what i needed when i shop at Michael's.
8 years ago (30-12-2017)
Very confusing shop. Everything shoved into a small space. No employees on the floor to assist customer. Two check outs! Then asked to open an account? I wanted to get out alive so I said no!
8 years ago (21-12-2017)
Great selection of products. Don't forget to get their app for coupons!
8 years ago (21-11-2017)
Slightly smaller than AC Moore's but they almost always have what we are looking for. This, along with their frequent coupons and deals makes Michaels our preferred arts and crafts store.
8 years ago (04-11-2017)
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