Midas

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Address: 502 15th St W, Dickinson, ND 58601, USA

Phone: (701) 225-5903

Website

State: North Dakota

City: Dickinson

Zip Code: 58601

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

If I could it would be no star rating.   They do the bait and switch.  Called for a price and when they actually did it they charged more and when I asked he got defensive and argued and said he never quoted that.  I asked again about the price and said he would take my number and have someone call me well guess what no calls which I figured.   So long story short I would not recommend them even to my enemies.  Very poor customer service and will argue with you and rude.  Will never go back and will tell everyone I know do not waste your time there.

 7 years ago (09-04-2018)

Steve is one of the rudest people in customer service. I hope that it is just a bad day for him. I would have gone elsewhere if it were not a fleet vehicle. I called before coming in and was told if I hurry I may make it it time, almost 4 hours prior to closing come to find out. Once I had arrived I felt like he was trying to get me to go elsewhere. Saying that it's going to take a very long time multiple times and just staring at me. I told him that I need it done tonight and the fleet company told me to go to this location. He seemed bothered by this. Then waiting for them to repair my tire I watched him rudly interact with 4 other potential customers. He turned all but one away and was obviously bothered that people were coming to a repair shop looking for help with their vehicles. The one that he did not turn away came in and said "I called about getting an oil change earlier." Steve stared blankly at him for what felt like an eternity. The customer then said here's the keys and Steve told him to place them on the counter mentioning that it will be a while and walked away. 

Overall it took about an hour to get it in and repair my tire. That is not bad time I feel. They did not appear to be busy like Steve had made it sound. I felt that he just did not want to do any work. When it was all finished the tire looked flat still! The truck had a lean to it and I had mentioned it to him but he did not care so I ended up adding more air at the gas station down the street. 

I feel that this Midas does not care about their customers. How do you think that carries over into the work that they do on our cars!? I just hope that my tire is not flat again in the morning. Avoid this Midas at all costs.

 7 years ago (05-10-2017)

rudest customer service I have personally experienced!!! If you want quality costomer service, DO NOT go to this place!. I recommend Dvorak motors.

 7 years ago (01-02-2018)

We broke down in Dickinson and called to get our truck in. It was all good over the phone until we walked in the door and all of a sudden they weren't able to take us at all. Not a place to go to when you are stranded.

 8 years ago (11-07-2017)

Got me in fast to repair exhaust. $360 for maybe 6 ft of pipe and put everything back on was a bit steep though.

 8 years ago (16-04-2017)

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