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Reviews, get directions and contact details for Middletown Cycling & Fitness

Middletown Cycling & Fitness

About

Middletown Cycling is the Louisville bike shop. Stop in and see why our customers love us!

Story

Welcome to Middletown Cycling, the newest cycling shop in Louisville! Stop by our location on Shelbyville Road to see our great selection! We sell Giant™ bicycles and offer many accessories to complement your new bicycle. Our friendly environment, professional service and knowledgeable staff, coupled with a one-year maintenance package on all new bicycles purchased are guaranteed to make your experience a memorable one!

Address: 11519 Shelbyville Rd, Louisville, KY 40243, USA
Phone: (502) 384-0770
moc.liamg@gnilcycnwotelddim
State: Kentucky
City: Louisville
Zip Code: 40243


Opening Hours

Monday: 11:00 AM – 8:00 PM
Tuesday: 11:00 AM – 8:00 PM
Wednesday: 11:00 AM – 8:00 PM
Thursday: 11:00 AM – 8:00 PM
Friday: 11:00 AM – 8:00 PM
Saturday: 11:00 AM – 6:00 PM
Sunday: 12:00 – 5:00 PM

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Reviews
Our family has been doing business with Ross, the owner of Middletown Cycling, since they opened. We've had nothing but honest, caring & knowledgeable service from Ross & his entire team! He listens to our concerns & needs in buying our bicycles & accessories & he then directs us to the right bicycle. If any problems arise, he is right there to take care of it. We have referred our family & friends to Ross & they all have the BEST comments about their experience with Ross & his Team! We completely trust Ross & Team at Middletown Cycling & we will be returning to his shop! In our opinion they are benchmark! Thank you Ross for all your help with us & our family in making our purchases fun & exciting. We highly recommend him and his team for your first bike or to upgrade to another one....Thank You Ross
8 years ago (15-09-2017)
I came here to buy a bike for my daughter on her 7th birthday, first trip I was alone and bought a bike that was too small, second trip I brought her with me and they we were very nice about the exchange (we didn't ride the first one outside at all, still new) They took their time with her as she shuffled around the options and answered her questions. I have no doubt she got the right bike based on our usage and while the price is obviously higher than a walmart\academy bike the performance and quality is just wow. I really like this place and will be back for future purchases... Good lesson to other companies, treat my kid right and get us the right item for our needs and you have earned my future business, pretty easy if you ask me but for some reason very rare in todays age.. keep it up, truly a great experience. Now we are off to the trails... till next time
7 years ago (01-03-2018)
First time customer. Came in with a routine repair request on a bike I purchased elsewhere. Ross and his staff treated me like I was their best customer. I was greeted in the parking lot as I was going into the shop with my bike. I felt welcome from the moment I arrived. They fixed my bike while I waited and charged me only $10. I couldn't believe how inexpensive my repair turned out to be. I hardly ever review a business, but these good folks have earned my future business. Check 'em out if you're looking for a bike shop that knows what they're doing and treats everyone with kindness and respect. 10/10!
8 years ago (26-09-2017)
In response to the recent few 1 star reviews. From a repeat customer and frequent visitor, my experiences juxtapose the 1 star reviews that are bogus, and are slander on a business. I have never experienced anything remotely of aforementioned negative reviews. Not too often do businesses have 60+ 5 star google reviews, so obviously this business has their customer service, ethics, and business model working well. Do yourself a favor and check this shop out, you will not be disappointed and you will also be asking yourself how someone could write a negative review. Ross and his team are extremely knowledgeable and will take the time to answer all your question's. They are a hard-working and great group of guys and gals who truly and sincerely care about your experience. For the numerous of bikes I have purchased here, I only consider Middleton Cycling & Fitness. You are treated like family and the laid back and knowledgeable staff do not put pressure on you, rather want to make sure you are fitted to the right bike and the budget you want.
8 years ago (15-09-2017)
I purchased a new bike here a couple of months ago and I love it. Not only did I get a great deal but all the staff are super nice. I had a issue with my dropper seat post so I took it in this week. I didn't get all the usual accusation type questions associated with repairs / warranty issues you'd expect with most shops. They simply asked what was wrong, checked it out and replaced it while I waited. Normally warranty issues require weeks if not months of back and forth with the manufacturer and time without a bike. These guys take that on themselves so I get to keep riding. This is above and beyond what you might expect and for that, I tip my hat to these guys. Thanks again for raising the bar on customer service.
8 years ago (15-09-2017)
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