Misline Allan - State Farm Insurance Agent

Reviews, get directions and contact details for Misline Allan - State Farm Insurance Agent

Address: 255 NE 3rd Dr, Homestead, FL 33030, USA

Phone: (305) 247-8031

Website

State: Florida

City: Homestead

Zip Code: 33030

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

I walk in to state farm I'm  getting this a lot I get to connect  to the after world

 7 years ago (26-03-2018)

If there’s 0 stars I would have chosen that!  Every change I need to make seems very difficult for them to do!  No one answers the phone, emails and voicemail messages are not being returned! Poor follow through. Unacceptable customer service standards.  I don’t know how this office is surviving.  Spoke to Misline Allan herself and she told me that if the complaint does not reach her desk, she won't know.  She's making excuses to every concern I voiced.  HA!  Really?  You're a business owner you should know EVERY complaint that reaches THE OFFICE.  You have to let everyone know in your office that you want to know and hold them accountable.  Have 15 minute briefings every morning.  You need to be there and work! You need to be involved in every mishap that happens in your business! I finally had to tell her, I want a different State Farm office to insure my 2 cars. 
Spoke to a Melissa last Friday, 4/8/16 and explained to her all the changes I want and she advised me that I need to email it to her.  So I did.  I also included in my email to call me first thing Monday morning before she makes the changes so I know what the difference in my payments would be.  Its Monday 4/1/16 at 12:30 pm.  No Phone call.  I called them and no one knew what I was talking about!  I called the corporate office and voiced my concern.  I called Misline Allan again and asked them to stop my recurring payments.  I was told that I will be charged a 1 month deposit, etc, etc, etc!  This is getting ridiculous!  I spoke to the new State Farm agent and she advised me that all the changes needed to get done by the old agent and it takes 48 hours for the policy to get to them.  Funny, I was told by Misline Allan’s office that the New agent has to make all the changes.  I’m being passed around!  No one seems to care nor want to do the work!  So the new agent spoke to the old agent’s office and she told me that the old agent’s office will call me and ask me all the changes that needs to be made and they will do it.  I already did that last Friday!  UGH!!!!  It’s 140pm on Monday 4/11/2016 and no phone call. DO NOT USE THIS OFFICE FOR YOUR INSURANCE NEEDS!  BEWARE!

 9 years ago (11-04-2016)

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Misline Allan - State Farm Insurance Agent

Reviews, get directions and contact details for Misline Allan - State Farm Insurance Agent

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