Missouri Gas Energy

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Address: 402 Cedar St, St Joseph, MO 64501, USA

Phone: (816) 676-6200

State: Missouri

City: Saint Joseph

Zip Code: 64501

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Reviews

I have no problem with the actual gas service, but I have lived in St. Joe for over two years, and have yet to get a bill from the company, despite quite a few requests to their customer service.  The only time I hear from them is when they want to shut off my service for non-payment.  So I send in an estimate of what I think I might owe, until I get another of their threatening notices.  Now the latest thing is that it's impossible to get through their phone lines, only getting a recording.  How difficult is it to send me a bill, either paper or electronic?

 8 years ago (01-12-2016)

I closed out an account in which there was a positive balance last MAY. They issued a refund check in June that was no good. the bank refused to cash or deposit it. MGE said it was a bad batch of checks and new one would be reissued. It is now mid November, after at least five phone calls and emails in which they assured me a replacement would be mailed out, there is still no check. 

It is not a lot of money but it is an annoyance that they are unwilling to send out the check. i could never run my business this way! WOW! 

 9 years ago (20-11-2015)

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