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Reviews, get directions and contact details for Missouri Gas Energy

Address: 402 Cedar St, St Joseph, MO 64501, USA
Phone: (816) 676-6200
State: Missouri
City: Saint Joseph
Zip Code: 64501


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Reviews
I have no problem with the actual gas service, but I have lived in St. Joe for over two years, and have yet to get a bill from the company, despite quite a few requests to their customer service. The only time I hear from them is when they want to shut off my service for non-payment. So I send in an estimate of what I think I might owe, until I get another of their threatening notices. Now the latest thing is that it's impossible to get through their phone lines, only getting a recording. How difficult is it to send me a bill, either paper or electronic?
9 years ago (01-12-2016)
I closed out an account in which there was a positive balance last MAY. They issued a refund check in June that was no good. the bank refused to cash or deposit it. MGE said it was a bad batch of checks and new one would be reissued. It is now mid November, after at least five phone calls and emails in which they assured me a replacement would be mailed out, there is still no check. It is not a lot of money but it is an annoyance that they are unwilling to send out the check. i could never run my business this way! WOW!
10 years ago (20-11-2015)
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