Modell's Sporting Goods

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Address: 7000 Arundel Mills Cir, Hanover, MD 21076, USA

Phone: (410) 799-2611

Website

State: Maryland

Zip Code: 21076

Reviews

Some of these reviews must be fake. No cust service. No staff in sight. Poor selection, everything worth buying is locked up. Never shopping at Modells again.

 9 years ago (08-07-2017)

I was in Modells store yesterday in Arundel Mills Mall. I was purchasing 3 pairs of sneakers.  The sign above all the sneakers read 25% off of yellow tag sneakers.  I go to the counter with 3 pair of sneakers. Nike, aasics, and Reebok. The cashier rings up and says 144 and some change. I said I'm sorry how is that if they are on sale for 25%.  She was checking so I said let me read the sign again.  I asked an associate in the back to explain the sign because I wasn't understanding. He said it's just on Nike. I asked how is that when he sign is over ever other pair of brand sneaker in the store and also it doesn't state just Nike on the sign.  I go back to the counter to tell the cashier what transpired and she wasn't having it.  Told me that us what it's ringing up for even after the sign read differently. She then proceeded to say "I can get the manager if you like" I said yes.  Now here is here is where the real problem lies.  I can see the two on the side discussing the situation. The manager is not looking friendly or concerned at all. Eyes rolling and just discussed by the situation.  She comes to the register where I am, never looked up from the tablet or laptop she was on" what's the problem".  Infuriated by her demeanor I go on to explain. While I'm talking she says that's the price. I said excuse me your rude For cutting me off and your not even giving me contact.  I please my case again and she interrupts again.  I said oh do now you want yo talk over me and at me instead of coming off of the tablet or computer and addressing the customer.  I left with no sneakers and a biter taste in my mouth. The manager, I don't know her name because she didn't introduce herself nor did she engage in my complaint.  She was a reddish blond haired woman.   I would be able to identify her and the cashier again if I had to.  Horrible experience. 

 10 years ago (29-12-2016)

Decent selection of apparel.  Rather disappointed in their selection of sports equipment.  They hardly have any options and very difficult to find anything in my size.

 11 years ago (08-06-2016)

No field hockey equipment and all of the girl cleats are like five different colors but the guy cleats are normal looking. I'm a girl and I just want a pair of black cleats.

 11 years ago (13-07-2016)

Best staff around. The store is bigger than the one in Annapolis and carries much more apparel and equipment

 11 years ago (29-11-2015)

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