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Reviews, get directions and contact details for Moe's Southwest Grill

Moe's Southwest Grill
"***Our restaurants may be experiencing limited hours or may be closed. Please call to confirm operating hours. Thank you for your patience during this time*** Welcome to southwestern food with a twist. Welcome to burritos, nachos, quesadillas, tacos and burrito bowls made just for you. Welcome to pico de gallo, seasonal salsas and good times made in house every day. Enjoy FREE chips and salsa with every meal. Welcome to Moe's Burlington!"
Address: 1150 Williston Rd , Burlington 05403, VT, US
Phone: (802) 660-4900
State: VT
City: Burlington
Zip Code: 05403


Opening Hours

Monday: 11:00-21:00
Tuesday: 11:00-21:00
Wednesday: 11:00-21:00
Thursday: 11:00-21:00
Friday: 11:00-21:00
Saturday: 11:00-21:00
Sunday: 11:00-21:00


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Reviews
This place has definite gone downhill. Ordered vegetarian Home wrecker. Looked and tasted stale. Salsa bar is almost empty. Store is dirty, the soda machine has a pool of water in front of it. Never been to a more dirty place.
I got sprite with a water cup because the drink machine was out of water, and the employee sprinted at me from behind the counter, grabbed my wrist, and slapped the cup out of my hand so hard that it exploded literally it was in shreds, and the sprite got all over the floor and surrounding customers. I then asked for tap water and the guy told me to drink from the bathroom sink. This sounds made up but I swear it happened these employees are crazy. The food was pretty good though.
What a shame, walked in here and knew this place would be a disappointment. Dirty tables and trash everywhere!! I go to order and they were out of most items. Ordered a steak bowl and it was awful. The meat was not cut and it was not cooked. Felt sick after eating here, and will not be back
The few good things I will say is that for one, the line moved pretty fast and for two, the food was great. But rude employees, yelling at customers to come in and shut the door and were very snappy with everyone. We go to sit and could only find one humanely clean table, no tables were cleaned off, chips everywhere, sauce everywhere. No napkins or straws to be found NASTY made my woman want to finish her meal at home
I went in this Moe’s with my team and the employees were rude to our group upon entry. We were being patient and polite and at one point one employee decided she was going to stop serving the group and stormed out of the store. I understand being overwhelmed by a large group, but we weren’t in a rush and Moe’s is meant to serve a number of people quickly, that’s the whole point of this establishment. Most businesses would be happy to make $500 in a half hour, but it’s clear that the people who work here throw tantrums if they have to actually work. I’d stay as far away from this place as possible unless you want to experience sloppy service and rude commentary for asking for the bare minimum.
Required online orders only which is fine—I understand places are severely short staffed right now. However, after we placed the order, it said that the food was not going to be ready for an hour. We had somewhere to be, so I immediately went inside to cancel the order and an employee said it would not be a problem. She must not have done it though—my card still got charged for the almost $50 order. Now I have to go through corporate to hopefully get a refund. The inside was also very dirty, so we dodged a bullet on that one at least.
Went in at closing. I know it's been a long night for them and they want to go home. But their job exist because I go in there! Place was trashed, a lot wasn't availble. They have an expectation to be tipped for a job they are already paid to do. A tip comes from making me feel appreciated. The food, well. My first and last time. They got nothing on Chipotle
I’ve gone here in the past and gotten good burritos but today their website let me order a burrito online promising it would be ready in 15 minutes but when I got there the restaurant was clearly closed. It’s not worth wasting my lunch break driving to a place that can’t update their website. Thankfully it doesn’t look like the charge actually went through to my credit car so hopefully I won’t have to contact costumer service for a refund
The larger worker with the red colored hair was extremely rude. When I came in with my daughter she made a racist remark that I do not feel comfortable repeating. I also saw her put chips in a bag that had fallen on the floor. I used to come here often but will not be returning as long as she works here.
I wish I could give this place ZERO stars. There was trash piled up as soon as you walked in which should’ve been our first clue to leave but we gave it a shot. They were out of nearly every ingredient and the entire restaurant from the food storage to the floors and everything in between was FILTHY. The staff was extremely rude and very slow. The salsa bar was empty and disgusting. The food tasted TERRIBLE and half of it was burnt. All I can say to anyone who is even considering to go here save yourself the money and go anywhere else.
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