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Reviews, get directions and contact details for Moe's Southwest Grill

Moe's Southwest Grill
"***Our restaurants may be experiencing limited hours or may be closed. Please call to confirm operating hours. Thank you for your patience during this time*** Welcome to southwestern food with a twist. Welcome to burritos, nachos, quesadillas, tacos and burrito bowls made just for you. Welcome to pico de gallo, seasonal salsas and good times made in house every day. Enjoy FREE chips and salsa with every meal. Welcome to Moe's Ft. Walton!"
Address: 423 Mary Esther Cut Off NW , Fort Walton Beach 32548, FL, US
Phone: (850) 664-6637
State: FL
City: Fort Walton Beach
Zip Code: 32548


Opening Hours

Monday: 10:30-21:00
Tuesday: 10:30-21:00
Wednesday: 10:30-21:00
Thursday: 10:30-21:00
Friday: 10:30-21:00
Saturday: 10:30-21:00
Sunday: 10:30-20:00


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Reviews
Tight parking lot but there's plenty of parking. I normally get a quesadilla but recently found out I'm allergic to dairy so I tried a burrito for the first time - delicious!Food: 5/5
To be honest I expected more variety and flavors. Just normal food nothing crazy. Just order the burrito, it’s cold and flat. The space it’s comfortable and clean not gonna lie. The service was normal.
I love my experience! My first time at moes.. I seen I had a birthday coupon and wanted to try it.. let me tell you… amazing service- the redeem coupon worked- I went ahead and got a meal. Tried the burrito. Fire! Clean, friendly. I would recommend. Good job guys! A crew needs to come in and help their debit machine- sometimes it goes down I know it’s time consuming for both parties- hopefully the district manager can get this fixed thank you again.
Everyone was really friendly. But they didn't have the nest that I wanted. I understand that at the end of a shift and the beginning of a new shift. They should have been stalking so the customers could be fully satisfied. It was only myself and another customer. Other than that I was greeted when I walked in. The staff looked very nice.
Went over the weekend, their credit card system was “down” the moment my husband paid. They claimed it didn’t go through and told us that we would have to pay again once it was back up. Now I have two charges on my account for the one meal. Cashier doesn’t make eye contact when she talks to you, seems pretty sketchy to me Food was great and the people on the line were great, but the cashier that shift wasn’t great at all
Overall great experience, if you are looking for an alternative to choose chipotle with more flavor, and free chips give Moes and chance. I was pleasantly surprised and impressed with the great portions and customer service. Restaurant was slightly messy but it was busy! 4.5/5!!!Food: 5/5
Moe’s is an outstanding place to go for burritos and nachos with many choices as you can have it made “your way”. The service was off on this trip; I got the impression most of the staff is new. Bring patience with you.Food: 4/5
I'm disappointed to report that my recent visit to Moe's left much to be desired. It's evident that the quality of this establishment has taken a significant downturn. The issues I encountered were numerous. Firstly, the chips served were disappointingly stale, a far cry from the crispy and flavorful ones I used to enjoy. It's disheartening when even a simple item like chips isn't up to par. Furthermore, the attitude of the employees was concerning. It seemed like they simply didn't care about providing a positive customer experience. Friendly and attentive service used to be a hallmark of Moe's, but that no longer seems to be the case. Lastly, the newly renovated interior was far from impressive. Instead of an upgrade, it felt like things were falling apart. This lack of maintenance and attention to detail was disappointing, to say the least. Overall, it's evident that Moe's has gone downhill, and it's disheartening to witness such a decline in quality. I hope they take steps to address these issues and return to the standard of excellence they were once known for.
Just a terrible experience. Food not very good or fresh, service lacking friendliness. Hot Head Burritos is so much better.Food: 1/5
Location was clean and staff was decent at best but truly the smallest portion sizes I’ve ever experienced at any Moe’s and I’ve visited dozens of locations nationwide. Quite disappointing in all honesty.Food: 1/5
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