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Monro Muffler Brake & Service

  1. Connecticut
  2. West Hartford Car Repair

Reviews, get directions and contact details for Monro Muffler Brake & Service

Monro Muffler Brake & Service

Story

Monro Muffler Brake & Service is your source in Hartford, CT for complete automotive care for your vehicle. We also carry thousands of name brand tires, ready to be installed. Monro's One Easy Price pricing policy guarantees you the lowest total price on all your auto service, repair and tire needs.

Address: 330 Prospect Ave, Hartford, CT 06106, USA
Phone: (860) 233-8273
State: Connecticut
Zip Code: 06106


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Reviews
When I take my car in to a service station and ask for the cost of a repair I expect to be quoted the total cost. I took my 2008 Subaru Outback in to the Monro Muffler on Prospect Street for an oil change and to have the exhaust system inspected. Manny confirmed the $19.99 price on the sign out front for the oil change and told me that his mechanic would call with the results of the exhaust system inspection. The mechanic quoted me just under $1600 for the replacement of the exhaust system. After calling other service stations for quotes I just had Monro do the oil change. To my surprise I was charged $26 for the oil change, not the quoted $19.99. Along with an oil disposal fee I was told that there is a $3.95 charge for use of the shop! How could you do an oil change without using the shop? Those fees should have been included in the original estimate! This is very misleading. I wonder what hidden fees would have been tacked on to the exhaust system replacement. I ended up replacing the exhaust system at another chain service station for $600 less. That station also found a safety concern with my steering system, something that Monro neglected to mention. I have had excellent experiences with the Monro Muffler stations in Upstate New York but will never use them in Hartford.
10 years ago (03-01-2016)
always had a good experience here. On-time service, and never pushy about additional work. Honest, upfront and ethical. They are my mechanics for life.
9 years ago (19-04-2016)
Manny is a nice guy with great staff! I needed minor assistance with a flat tire & it was handled professionally and expeditiously. Thank U Monroe
10 years ago (22-01-2016)
Prices are a little on the high side. Also didn't offer some services
9 years ago (12-10-2016)
Manny Cash Ed wonderful service
9 years ago (14-01-2017)
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