Montana Ace | Polson

Reviews, get directions and contact details for Montana Ace | Polson

Address: 50393 US-93, Polson, MT 59860, USA

Phone: (406) 883-6884

Website

State: Montana

City: Polson

Zip Code: 59860

Opening Hours

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 7:00 AM – 9:00 PM
Sunday: 7:00 AM – 9:00 PM

Update Info

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Reviews

Didn't have the product's I was looking for.  The shelf was empty

 8 years ago (15-02-2018)

Great local Hardware Store with friendly staff

 9 years ago (30-01-2018)

Very helpful employees and good selection

 9 years ago (22-01-2018)

This particular store is located on the Flatehead Indian Reservation. My husband, who is tribal, and I went to pick up a wrench he needed on Black Friday during the evening hours. My husband is in his 50's, has grey hair and was dressed in his overalls due to working on his younger sons van. We found the wrench and had the coupon from the ad to use in our purchase. We decided to look around the store to kill some time while we waited on our pizza order from Pizza Hut next door. As we walked around, I noticed one of the managers watching us. Never once did he approach us, but kept an eye on us we strolled the store. At one point, my husband excused himself to go use the facilities and handed me the wrench. The manager noticed this and I returned his stare and went down the pet food isle to see if they had a product I was looking trying to find. No dice so I started back up front to wait on my husband. The manager quickly asked if I needed help. By this point I was getting mad at being made to feel as if I was some low life trying to steal something. I responded, no we found what we had come for and my husband was in the bathroom so I was waiting on him. My husband appeared we checked out and left. Racial profiling is what my husband called it when started discussing the situation in the car. He said, "I'm used to it". Well I'm not. I'm outraged. My husband spends a lot of money at Ace. He usually shops at the Store in Ronan where the people are friendly, courteous, and make us feel welcome. My husband teaches at the local Native College and buys a lot of things from Ace. My husband also is a very educated man, having a Masters Degree in Education. He doesn't go around with a sign saying " I'm not your stereotypical Indian." I have a Bachelors in Marking and work at a local competitor. He could buy more from my business since he gets my discount, but he choices to continue to shop at his Ronan Ace.  To be made to feel like we were 'out to rip them off' is not a feeling I want to experience when I step in a business to give them 'hard earned money'. I think they need to change their customer service to have a more inviting presence, not to make their customers uncomfortable and Leary. I'm glad that I do not treat my customers the same way. My business will be continue with Ronan not Polson.

 10 years ago (26-11-2016)

Super nice and help people here! They are a bit on the pricey side, but always have what I need, or they will help me find where I can get it. And I don't have to drive an hour to the Big Box store. So all in all it is worth paying a bit more for knowledgeable and friendly staff who are only 10 minutes away.

Thank Polson Ace!

 12 years ago (23-01-2015)

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Montana Ace | Polson

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