Montana Transfer Co

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Address: 209 Commerce St, Missoula, MT 59808, USA

Phone: (406) 728-8080

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State: Montana

Zip Code: 59808

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Reviews

Goods arrived 10 days later than promised.  Much damage, including irreplaceable family heirlooms, and some lost items.  "One star" is a generous appraisal.  We'll see how the claims process with North American goes, but given what's happened so far I am not optimistic.

 8 years ago (04-07-2017)

Nice people, but they left some things off the truck that were to go and took things that were to stay-charging us to pack them. Main reason for only one star is that we were estimated to cost $5500... we got rid of quite a lot before moving and our bill was $8000!

 8 years ago (31-05-2017)

The movers were very nice as was the staff, but it took two weeks to get our belongings moved from MT to CA.  We were fortunate to have family here with whom we could stay, otherwise, it would have cost a small fortune.  When moving from MT, be sure you can get efficient delivery.

 8 years ago (25-02-2017)

We had a wonderful experience with our move from rural Montana to rural Wyoming. Not easy areas to service, but they did so painlessly! From the estimate process all the way through to delivery, everything was organized and low stress. They were exactly where they said they would be when they said they would be there, almost to the minute. Vic and Chris worked very  hard and did everything they could to help us. Thank you for making our move as easy as possible!

 9 years ago (29-07-2016)

Do not use this moving company. You literally cannot choose a worse business to give your money to. 

The only smooth part was getting a quote. After that, nothing went according to plan. It took several emails and many days to receive information about the actual pickup date. The pickup truck was late. It was also very difficult to receive an estimate of the delivery date.

The worst problem was the dishonest billing. I was told that I was about 1,000 pounds under the estimate. I also waived the special insurance and should have seen about an extra $500 savings on the final bill. Instead, I was billed not only for the full estimated weight, I was also charged a $200 overage fee. I sent multiple emails over about a month, and received no response. I finally had to ask corporate to get involved. In the end, only a fraction of the overcharge was refunded to me.

 9 years ago (24-09-2016)

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