Morse Moving and Storage

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About

No matter if you are moving one item or your entire household, across the street, across the state, across the nation or out of the country Morse Moving/Allied Van Lines has a “Personal Moving Plan” that will fit any of your moving needs.

Mission

Let our family, move your family!

Products

Free in-home estimate
Full-service packing
Partial-pack
Custom crating
Packing materials sale
Short- and long-term storage
Vehicle shipping
Piano shipping
Third party services - disassembly/assembly, rigging, etc.
Free stretch wrapping of furniture and protection of doorways, carpets

Address: 10049 Harrison Rd #500, Romulus, MI 48174, USA

Phone: (734) 484-1717

Website

moc.gnivomesrom@ofni

State: Michigan

City: Romulus

Zip Code: 48174

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

I hired Morse to move my furniture out of our condominium(lease expired) and into a storage facility. This was a horrible experience and I urge anyone considering this company to not use them. The movers were incompetent and not trained in how to wrap  and move furniture.They dropped and smashed an expensive oak desk($3000.00 value),scratched and dented the headboard to the bed, scratched several other tables and stacked everything so poorly in the storage facility that everything fell over.They were in such a rush to leave the job because it took them so long to figure out how to take things apart that when they stored our items it was basically thrown in with no care at all. They couldn't figure out how to take my bed apart so they had to call in a 3rd party(I had asked the salesperson during the estimate if they could do this and was told no problem). They then wanted to charge me more $ because of this and when I complained they had the sales person call me to say that she didn't remember me showing her the bed and if I was unhappy then she will just pull  the 3rd party off the job and essentially screw me over since I had to be out the next day. Also the movers couldn't figure out how to move my headboard out of the bedroom so after damaging it they left it behind without moving it. The next morning a friend and I moved it out in 20 minutes.

The movers assured me that since they had damaged so many things that i would be reimbursed in full however I had checked the wrong box on the moving form so when I filed my claim I received -0- money and another bill stating i owed them for the 3rd party cost. It was my mistake for checking the wrong box so I have no recourse. I never received a call from the claims person who assured me that they would make this right nor the owner who emailed me and said if I wanted to talk I should call her. I have moved many times and always       used a moving company and mistakes do happen but the amount of damage done and the attitude of these people are beyond anything I have ever experienced. They basically said to me - too bad you picked us to move you and we don't care.

 8 years ago (16-09-2016)

In my current position I assist people that are moving from a Ann Arbor Public Housing to alternate locations during the renovation process.  I have been fortunate that the Housing Commission decided to use Morse Moving and Storage to move the clients to their new residences.  Every crew that has been sent has performed to an outstanding level.  The skill and proficiency of these fellows is beyond description.  If I ever move, I will be calling Morse to move my things.  The clients, as well as the Commission and myself have been fortunate to have Morse as the "go to" movers.  Five stars is not enough, I would add ten more if I could.  If you are in need of movers call Morse.

 9 years ago (23-11-2015)

Actually I don't even want to give them one star but the five young man that came out to move my furniture and belongings into the truck were outstanding. It went to hell from there. When I contacted the company I was told that a reputable company does not charge upfront before delivery. This company had my whole life and their truck. For almost a week I was bothered daily to pay in full before delivery. I was insulted twice by a woman that got involved. I finally gave in unsure if I would get my delivery and paid them in full. I was told I would be notified where the truck was and how close the truck was for delivery but I had to contact them and ask. My father took delivery for me as I was out of state and he said they were terribly rude and repeated several times that they saved us 1500 extra dollars because of where they had to park the truck. The driver was afraid to go in to the storage area where many trucks had been before and for that he wanted to charge us 1500 extra dollars. Then they put a hole in my couch. He said he didn't do it that somewhere along the line it had been done somewhere else. Now we have to see if they're going to cover the hole in the couch. I imagine we're in for another fight with the owner again. They also asked for a check upon delivery when we had paid in full with a credit card. He finally called and talk to somebody and found out that we had paid in full. No communication at all. Moving can be very stressful and you don't need a company like this to give you more problems. Just that they lied to get my business about payment was enough for me to write this review. Don't trust this company. I asked if they were the carrier and they said they were and I ended up paying three moving companies in total. A total nightmare and a rip off.

UPDATE: Its totally unbelievable that they get away with so much and we had no control over anything.  When we moved our things to our home we had so much missing. We had bought extra insurance in case of an accident. We were told it was the smart thing to do. We had a RC Car missing, a hole in our couch, a box of bed linen, a very expensive rake, big damage on a floor lamp we had to throw away and a broken control panel of our expensive treadmill. The guy they sent out had worked for them for over 30 years and told us that the theft was unbelievable and he had enough business to work full time for them. What does that tell you. This company does not give a crap about you or your belongings. Go to another company for your move. My next step will be to see a lawyer. This company is a total rip off. They ending of giving us $69 for all of the missing and damaged items. How is this fair? Its not. My RC car costs $500.00 alone. It was a birthday present I can never get back. Please be aware. I dont want anyone else to go through what we have with this company. You've been warned!!!

UPDATE: They reopened my case and denied it again. They steel your stuff and damage it as well. If you are even thinking of using this company don't. If you like your stuff and want to keep it use a POD. Nobody can get into your things but you.

Oh BTW they control their FB page and have bogus comments. Beware!

 8 years ago (14-03-2017)

Thanks to everyone who made our move so perfect.  We were very impressed with Nick our driver.  He was super and made sure he put everything where we wanted it.  Very polite and did a wonderful job.  His two helpers were also very nice.  We could not be more pleased and would use your services again and recommend you highly to anyone.

We had phone calls that told us exactly when to expect our things.  Always on time and delivered and picked up in the time frame we were given.  Just a perfect move.  Thanks to all.  

 9 years ago (30-10-2015)

I could not have picked a worse moving company. Originally quoted 5 hours. Moved approximately 35 boxes in addition to all clothes between receiving quote and moving day. On moving day the movers took 4.5 hours just to get almost everything on the truck. They spent over 2 hours trying to get my couch out the door. They broke a coat rack, scuffed the walls, chipped paint, and scratched/tore my couch before ultimately leaving the couch. They also said they couldn't protect my couch because it would make it unable to fit out the door. I had to come back the next day and get my couch with Mark from Morse and he got it out after protecting it (although moot at this point) in less than 45 minutes. In addition to destroying my couch, they broke my tv stand, scratched my dining room table, chipped the wood in my bed frame, and damaged my walls. Also they did not put anything on my carpet to protect it at my new house. I had to put paper down on my own because we just had carpets professionally cleaned and didn't want it dirtied from shoes. After telling them four times they were seemingly avoiding the paper to walk on the carpet.  It has been over a week and have still not heard anything from customer service.

 8 years ago (05-12-2016)

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