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Mullahey Chrysler Dodge Jeep Ram

  1. California
  2. El Paso De Robles Car Dealer
  3. El Paso De Robles Car Repair

Reviews, get directions and contact details for Mullahey Chrysler Dodge Jeep Ram

Mullahey Chrysler Dodge Jeep Ram

About

We are not like other dealerships, We are friendly fun and professional. We want to make a friend for life. Also want we want to grow our family with you.

Address: 2520 Golden Hill Rd, Paso Robles, CA 93446, USA
Phone: (805) 369-2400
moc.liamg@rjdcyehallum
State: California
Zip Code: 93446


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Reviews
I purchased a used 2013 Ford Edge on 10/30/16. Scott Fanning the executive sales associate did a great job and I walked away happy with my purchase. About 4 months ago I started to have issues with a battery drain. A month ago my husband replaced the battery with a brand new one. Unfortunately, the problem didn't go away. A couple weeks ago I parked my car, turned off everything, and locked my doors. As I got to the doorstep of my house I heard my car stereo turn on all by itself. The car ignition was off. On Monday 7/24/17 I brought my vehicle to the service department at Mullahey Ford. The next evening after several calls to determine the status of my vehicle, I learned that a parasitic drain was likely coming from the radio. I was informed it is a common problem with this model and the only way to fix the problem is to replace the whole stereo system. The cost to replace system is $675 and is not covered under the extended warranty. All this not good news. But, the worst of it has been dealing with Carol Thornton the Service Advisor, who is supposed to advise customers about what service needs to be done on their car. Carol addresses me like I am nuisance to her, and gets testy when I ask questions about my vehicle in attempt to understand the problem or seek assurance that installation of a whole new stereo system will actually resolve the problem. It addition, she has no compassion or regard that I have had to arrange alternate transportation to and from work since Monday. 7/26/17 my vehicle is still in the shop. When I called this morning to inquire as to when my vehicle would be repaired, she was testy with me for asking because it was only 8:00 in the morning. How in the heck am I supposed to know what time their parts arrive? Not to mention she asked me to call her. I am very soured by my experience. There is nothing worse after purchasing a car then finding out you will are not supported by the dealership you purchased it from.
8 years ago (26-07-2017)
Mark was so helpful and straight forward. Helped me find a great truck at a great price. Will definitely be going back to Mullahey for my next purchase.
8 years ago (19-08-2017)
Terrible service department. Was quoted 135$ for a 20 minute CPU flash. When asked why so high I was told that is just "what they charge" by Tom. The issue is even noted in a service bulletin that states the fix takes 20 minutes! What makes it worse is their website says there is a 125$ fee for electrical issues, which is cheaper than what he wanted to charge me for a known fix! When I asked if they could charge me the hourly rate he told me they don't do that for that. I'm sorry, but I don't trust someone who overcharges, regardless of reason. As a side note, called another dealer about an hour away from me and they quoted 40$ for the flash. On a side note, talked with a salesperson and they were quite nice. But I would definitely avoid the service department. I wouldn't trust someone who wants money first, who may "create" issues to line their pocketbooks.
8 years ago (01-05-2017)
Very courteous sales staff and clean new dealership. Prices seem right too! Thanks guys!
8 years ago (21-08-2017)
If I could I would give it negative stars this is the worst experience I have ever had with any dealership. I spent over 40 minutes waiting in the parking lot for someone to help me but no one came to help me. I went inside twice asking if someone could help they just said that Fernando would help me when he finished helping a customer. Also when I went inside and was told that Fernando would help there was 2 other salesmen just standing there doing nothing. Fernando finished helping that customer and went ahead and helped another customer even tho I was next when I asked him if he could help me he said he would be right out another 20 minutes went by and he never came out so finally I just left. I was ready to buy a new Dodge Ram but for some reason they weren't interested in my business which really disappoints me since I am a local I thought they would want to especially make there local customers happy.
8 years ago (14-07-2017)
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