Murphy USA

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Address: 6313 82nd St, Lubbock, TX 79424, USA

Phone: (806) 698-8190

Website

State: Texas

Zip Code: 79424

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Reviews

I just went into this location to cash a couple of lotto tickets. They were extra busy and there were several people in line, including myself. The cashier was working to move people quickly, when this lady walks in and cuts in-front of myself and about 5 other people. I told the lady several times she had cut and where the line was. Several other customers did as well. She never moved. When she got to the counter, the cashier cashed her out! Even though she heard the customers yelling across the store she cut and that she was wrong for taking her. I’m pretty sure the manager was hiding behind the lotto stand too. I left and went to a United gas station. That was the worst customer service I’ve ever experienced! I will NEVER spend money at Murphy’s again. Ever.

Update: after speaking with the corporate office and being directed to the district manager immediately. We were satisfied with the information provided and increased the star review to 3-stars. Hopefully going forward, this store will have cashiers that aren’t afraid to do their job, for whatever reason. I know that many people
mind their own business but I will back a cashier any day that is in the right. Had she directed the customer to the back of the line or even refused service, this would be a 5-star rating.

 9 years ago (07-01-2018)

Like the convenience and the price of gas, but customer service from the ladies isn't the best

 9 years ago (12-11-2017)

Absolutely love getting gas here the employees are very sweet and helpful

 9 years ago (28-11-2017)

Cheap gas convient always kinda busy cheapest gas usually

 9 years ago (12-10-2017)

Cheep has,  even cheaper if you put the gas money on a Walmart shopping card. Clean,  but the site is small. 

 9 years ago (08-09-2017)

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