Music Shop

Reviews, get directions and contact details for Music Shop

Address: 409 SE 6th St, Grants Pass, OR 97526, USA

Phone: (541) 476-3389

Website

State: Oregon

City: Grants Pass

Zip Code: 97526

Opening Hours

Monday: 9:30 AM – 5:00 PM
Tuesday: 9:30 AM – 5:00 PM
Wednesday: 9:30 AM – 5:00 PM
Thursday: 9:30 AM – 5:00 PM
Friday: 9:30 AM – 5:00 PM
Saturday: 9:30 AM – 4:00 PM
Sunday: Closed

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Reviews

We went in to have a CD player hooked up in a classic car.  We were charged $200.  For this.  When we went to get the car ER were told that the CD we had was no good and we would need to get a new one.  We purchased a name brand CD player and asked that it be installed in 2 days.  One of the employees stated that would be great.  The owner Grant came along and was not happy.  He stated 'i have $1000.00 job that day and this one is not worth interrupting that one for.'. The employee stated that they could do it and continued to make the appointment.  We took the car in on the scheduled day, got a phone call at approximately 4:30pm stating that nothing had been done because the installer was sent home I'll and we would have to return with the car in 2 days.  When we picked up the car from the appointment 2 days later the CD player was installed and was not usable because there was a short!  Also the ash tray would not close.  We also had no heat we discovered after we left the store.  We took the car back 3 days later as we had been out of town.  The CD know works, we still have no heat and the right passenger door has a ding that was not there prior.  It had been touched up with paint that did not match!  If you like to argue with someone who will not listen you will love this place!

 7 years ago (08-12-2017)

Grant is not honest and doesn't care about the work he does.
Now that his mother passed there's no one to keep him in line.

 7 years ago (13-02-2018)

Ive had several issues with this store. Everytime ive purchased from thos store ive had to take my 2012 jeep wrangler back to get fixed 3 headlights later and finally no condensation in the headlights. Bought 500 kenwood head unit they installed wrong. Wouldnt fix the problem or help in anyway. Keaton is the person i delt with from that store. Sold me stuff that wasnt under warranty but told me it was. Grant refuses to help those that spend thousands of dollars to get shafted by keaton cause he leaves his family business. Keaton you should have done your customer right before leaving to another job especially since you been working there forever.

 7 years ago (05-11-2017)

Very disrespectful I just asked a question and they said I don't get paid to help for that

 7 years ago (12-03-2018)

If price is your main concern ... this is probably not the place for you. If, quality workmanship and superior service after the sale are high priorities then this is where you want to go. I have been a regular customer here for years and, I will continue to be a customer here as long as they are open. From the quality of the products they sell to the training of the installation professionals on staff they have earned my loyalty as a customer. Admittedly, I have only used them for car audio but, if I were ever in the market for: a high end home stereo, an amazing old musical instrument or, some lovely antique furniture ... this would be my first stop. I genuinely enjoy every aspect of my experience every time I can come up with a reason to walk through their door. 

 8 years ago (07-11-2016)

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