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Reviews, get directions and contact details for My Bakery

My Bakery
Address: 2020 Glenoaks Blvd , San Fernando 91340, CA, US
Phone: (818) 361-6100
State: CA
City: San Fernando
Zip Code: 91340


Opening Hours

Monday: 06:30-20:00
Tuesday: 06:30-20:00
Wednesday: 06:30-20:00
Thursday: 06:30-20:00
Friday: 06:30-20:00
Saturday: 06:30-19:00
Sunday: 06:30-18:00


related searches: My bakery online, Bakery near me, Porto's bakery, Lotus Bakery, Cheesecake Factory, Walmart Bakery, Porto's Northridge, Baskin Robbins
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Reviews
Ordered my wedding cake back in October. They were able to get it done with two weeks notice! Came out exactly how we wanted and tasted great! Not to mention the reasonable price as compared to other places!
They have the best mocha cake in the valley! They accept ONLY CASH!! Food: 5/5
Great place for birthday cakes and big selection of sweet breads , ordered cakes in advance, highly recommend this bakery, won’t be disappointed.
The tres leches cake has more whipped cream than bread. The chocolate cake was all fudge. After so many years, this bakery only accepts cash, and they do not take cards. They need to catch up with technology.Food: 2/5
The tres leches cake with strawberries has been the favorite of all my family for many years. Just deliciousFood: 5/5
My Bakery took care of our order really well. I was able to call in our cake order and schedule it for a specific day pick up. I was very surprised at how busy the place was! The line went out the door. However, that actually wasn't a problem but just a success issue. They're in high demand. They had the place packed with staff to assist everyone as quickly as they could. Everyone was hustling to help everyone. I ordered two 1/4 sheet cakes and it was about $76. They were decorated wonderfully. I do however wish that there were more cake options and flavors available to choose from. Also, for what it's worth you can't pre-order carrot cakes or have them customized. I still give them 5/5 though, as it was nice to see a local business hustling as hard as they were.
This bakery is doing worse as time passes. I ordered my mom's cake this past Sunday June 28 and I was very disappointed with the cake and their customer service. I ordered the cake with pecans in the filling. They charged $10 dollars extra for that. However, our surprise was that it didn't have any pecans in the filling when we cut it. I asked most of our family members if they found any pecans in the filling and they didn't. I also took pictures of the slices to show that there were no pecans. I called today Monday June 30th to let tnow and they asked for me to bring a peace of the cake so they can see that there were no pecans in it. They didn't want to see the pictures I took. I took the cake to my brother's house where the birthday party was and he lives 2 hours away from me. I can't drive all the way over there just for $10. But they didn't care. We always order our cakes from this bakery but we'll need to find a better one. So, if your order is messed up, make sure to save and bring a peace of cake.
Small bakery located in the valley. I have had the cakes several times. Each time, the cake taste fresh. The whipped frosting is good, fruit is fresh. However, the decorating is below average. Specifically on the picture to cake. A week prior to my pick up date, I provide a staff member two pictures to put on the cake. The staff member said the pictures were very cute, and the cake would be ready for my requested date. Nothing more was said. Fast forward, I arrive to pick up the cake. Another staff member boxed it up. I thought it was weird that I didn't get to view the cake. So, I opened it myself. I was in shock. The picture was extremely dark, bubbles were all over the cake. I couldn't believe they were going to let me walk out of there with a cake like that. I told the staff member I could not take the cake. I would be embarrassed. They insisted I take the cake. Apparently there was nothing they could do about the bubble due to the heat. And they mentioned my pictures were too dark. I disputed one of the pictures. When I delivered the pictures one was clearly visible. The other, I'll give them that but, both came out black. The decorator came out to argue with me. I explained there was no way I would pay full price for the cake. I asked for a refund on the picture portion. All they would refund was $3.00. I was upset. I said no, I would take a replacement cake and call it even. After going back and forth, the bakery decided to give me and exchange. I will never order a cake from there again. The way they handle the situation was horrible. No call in advance to give me a heads up about the cake, no offer for rectification. Please be aware when you have the place a picture on a cake. Not good.
I always go get a slice of Mocha cake, I got less cake and more butter cream Frosting,and didn't have that mocha taste,My bakery has gone down hill,with they cakes,Food: 2/5
This place has very good 3 leches cake which is why I only put 2 stars! However, I'm updating my review because I'm completely upset with my recent purchase. The cake I got was written on horribly, I asked for it to say "happy birthday Geo" and I got "feliz cumpleaños Geo" which is fine if the words were actually readable. Not only that was wrong, I also bought bread, the girl dropped the bread she had in the tray and didn't ask me what I wanted I got home and noticed that she missed half of the bread I had originally asked for. I'm disappointed, this was my go to bakery but customer service is important to me.
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