Napoli Pizza

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Address: 8289 Burden Rd, Machesney Park, IL 61115, USA

Phone: (815) 633-4800

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State: Illinois

Zip Code: 61115

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Reviews

Unbelievable rudeness. Lady taking the order hung up on me. Ordered food at 615. They forgot a pizza, told us they would make another, 815 still nothing...called to find out the problem...was hung up on.called back, told her to forget it, was laughed at. You need to figure that being rude to customers you just screwed over is not the way to keep business. Steer way clear of this place!

 7 years ago (10-12-2017)

Rude, rude, rude. The food good, but nothing stands out. prices are average, but the staff is RUDE!!!   Update: Thought I would try again. Called at 10:30 p.m. for delivery and I was told no they stopped deliveries. Should put that on your website and what time deliveries stop next to where it says open until 11:30 p.m.

 8 years ago (06-08-2017)

Staff used to be rude but they've gotten better. The delivery guys are always polite. It the chicks who answer the phone and give you your order when you pick it up. The Italian beef is awesome but only when its not soggy.

 8 years ago (04-07-2017)

Best stuffed pizza I've ever had.  Italian beef with cheese is great as well.

 8 years ago (31-07-2017)

5 hours after ordering food.. we got it. Bad service..

years ago (09-11-2017)

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