National Car Rental

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National Car Rental - Bypass the Counter at the Airport. Find low car rental rates for business and airport car rentals. Join Emerald Club, our frequent renter program to save time and money.

Address: 1000 Airport Blvd Lot 7, Pittsburgh, PA 15231, USA

Phone: (844) 366-0502

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State: Pennsylvania

Zip Code: 15231

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Reviews

The experience was first rate. I arrived very late 11pm+. They only had Mini Vans left but the staff said that they would accommodate the gas on return so having a family van on a business trip didn’t bother me at all. Good work.

 8 years ago (09-11-2017)

I love being an Emerald Club member and picking out my car. National always has great vehicles to chose from for some of the best rates! I've been an Emerald Club member for some time and wouldn't have it any other way. Nor would I rent for anyone else.

 8 years ago (27-09-2017)

As an Emerald member, I enjoy the convenience of bypassing the desk and selecting a vehicle from the isle. On this particular evening there were only 3 cars available. There were two compacts and one economy vehicle to select from. Typically there are midsize to choose from in the isle but this was not the case this evening. I was fine the model selection but when we approached one of the available vehicles, we noticed that there was fast food garbage in the back seat. So we moved on to the next available vehicle. I walked around the vehicle to look for any damage as I normally do. There was a couple small door dings and the bumper cover on the passenger side rear was loose. I made note of them and let the attendant know about them as I exited. The next morning, we noticed in the daylight that the interior was filthy. The back seat had either what looked like a coffee or ice cream stain. Also, the driver and passenger door pulls were covered in black grime against the gray interior. I don't expect a rental car to be perfect but it doesn't appear out of the two cars we viewed that there was any effort put into cleaning the interior before making them available.

 8 years ago (17-10-2017)

National made it so easy for pickup and return .  We arrived very late, midnight, and went to the garage, took any minivan sitting there, drove to the exit, handed over our license and were on our way in 2 minutes. We had an early morning return, so after filling the tank, drove to the return area, was greeted by a representative and before we took our luggage out of the car, had the receipt and were ready to go!  Great trust and customer service!

 8 years ago (06-09-2017)

The Dodge van was exactly what I needed for the trip from Pittsburgh, PA, to Charlotte, NC, and return to Pitt.  However, I've never been given a car that was still dirty inside from the previous renter.  I had to clean the car prior to our departure.  As the van had come from Texas (low mileage car with Texas tags), I had to spend additional time cleaning bugs from the windshield, headlights and hood.  When loading items in the van while in Charlotte, the rear hatch froze in the "up" position.  The owner's manual did not cover this incident and it took time to slowly coax the hatch closed.  That happened twice during our rental.  The "change oil" light flashed the entire time I had the van, but I did check the oil to make sure the engine had the proper oil level.  When we called to have the Sirius Radio connected (we did this several weeks before on a previous rental) the rep said he could not do it.  As he was hard to understand (a foreign representative) we ended up calling a local National Car Rental number to have the radio connected.

 8 years ago (26-09-2017)

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