Natural Nails

Reviews, get directions and contact details for Natural Nails

Address: 202 Eagle Ridge Dr, Lake Wales, FL 33859, USA

Phone: (863) 676-4075

State: Florida

Zip Code: 33859

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Reviews

I went to have my brows done and Lana rushed me back there and the rushed to do them. After she was done I noticed that one side she had taken most of the hair off. They were so uneven. I told her and she just said, it's cause ur one brow is longer than the other. Um, no there's no hair there. So she advised me to just use a pencil. I will NEVER ever go back to her. It's not the first time she screwed up mine and my daughter's brows.

 7 years ago (29-11-2017)

I switch between this salon and another salon often. This is the very last time I ever come here. Made me wait 15 minutes while they all chatted and laughed together and no one else was waiting in the salon. I got there at 6:30, well before closing time. They decided while doing my nails they wanted to close up shop and clear out their register. They asked me how I was paying 2 hours before they closed! I told them I had a gift certificate from my husband and they knew I was getting 3 different services. About an hour before close she decided to ask me again how I was paying and if I had cash. She told me what my balance would be and that I would only have 2 dollars left. I told her again I didn't have cash which she must have misunderstood before. I had more than enough to cover the services however, only $2 left for tip and I told her I could put it on my debit card. She acted like I should give up a service to rip her more when it was their fault to begin with!! Maybe if she was nicer, I would have but I am leaving for the beach tomorrow and I don't have time to go again before I leave... From then on my experience was unbelievable HELL. She smartly told me, "no they already closed the register" and then started insanely rushing like super fast and messy. She cut one of my fingers all up over and over. Then freaked out when she messed up a nail and I asked her to redo it. (It was awful) then she rushed through my toenails so fast it looks like my 4 year old did them and she didn't even trim them!!!! She rushed through my eyebrows after a smart remark about which room to use. Then after a couple seconds she was done and I darted out the door!!!! When I got home and took a closer look, this lady had cut a huge bald spot on one of my eyebrows. They are completely uneven and I'll have to pluck them again! This is a joke. The stars that she stuck on them are all coming off within hours and the different colors are all running together. I had to add a clear coat to them myself! I can't even fathom what happened. Unbelievable!!!!! Not to mention the fact that my nail was bleeding and she used all the tools with the nail dust from other people on it over and over and then put it right back. This is how fungus spreads!!!

 8 years ago (27-06-2017)

I have been using this salon for well over a year. I've always been more than happy with my service. They do a great job on my nails and the pedicures are wonderful! However, today I was charged $15 more than my last visit on June 8th. I had the EXACT same thing done. The wonderful owners are out of town, so I couldn't speak with them. One of the techs told me the male owner must have made a mistake charging me the last time I was in. Needless to say, I was pretty aggravated when I left.

 8 years ago (29-06-2017)

Don't waste your time here. They made my nails feel bruised and grinded them down so much I have such thin and brittle nails. They even cut me and I bled a couple of times while cutting my cuticle because they are so rough.

 8 years ago (19-06-2017)

Made us wait nearly 15 minutes before acknowledging us though they looked at us several times. Did a good job on my friend's eyebrows.

 9 years ago (01-10-2016)

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