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NDI Plumbing Inc

  1. Nevada
  2. Sparks Plumber
  3. Nevada Plumber

Reviews, get directions and contact details for NDI Plumbing Inc

About

Licensed-Bonded-Insured
Our service team has been trusted by Northern Nevada for over 15 Years!

Story

Link to our Yelp! page>>> https://www.yelp.com/biz/ndi-plumbing-inc-sparks

Products

Plumbing
Heating (Including Solar Heating)
Backflow Testing
Boilers
Gas Lines
Drains
Storage Tanks
Tankless Water Heaters

Contact us at (775)745-8791 for a full list of our products and services!

Address: 39 Glen Carran Cir, Sparks, NV 89431, USA
Phone: (775) 745-8791
moc.oneridn@latsyrc
State: Nevada
Zip Code: 89431


Update Info
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Reviews
Awesome service super reliable. Trust this plumber
8 years ago (18-02-2017)
Trevor was prompt, friendly, very efficient, and knew exactly what to do to get our furnace running properly. It now runs quietly and keeps the house cozy-warm -- it's a whole different house! We are delighted with NDI !
10 years ago (07-11-2015)
Very unprofessional technician and service provided by this company. My wife and I (no prior experience with plumbing) had installed a new kitchen sink in my mother's house and called NDI to inspect our handiwork and fix some leaks we couldn't figure out. The technician comes, fixes a few problems, and everything appears to be OK once he tests it. However, about half an hour after he leaves, one of the connections starts leaking again. I called the company back to inform them, and they said they had to rebill me to come out there and look at it again. The technician tells me that I had one incorrectly sized part (hat gasket) that came with my sink that he had noticed, and then he told me to go buy it at Lowe's and fix this issue myself. He said it would be cheaper than having them come out there again. He added that he had installed that wrong part that my sink came with because he didn't have the right sized gasket in his service vehicle, and that when he noticed there weren't any leaks, he thought he had (and I do quote) "gotten lucky" and made it work despite his using the wrong part. I'm thinking - I just paid you for one hour's worth of labor so you could knowingly jam wrong parts into my sink and tell ME to go fix the problem myself? Despite the aggravation, I go ahead and purchase the part, install it ... and the sink still leaks. My mother is irate and calls NDI. Next day, NDI (same technician) comes out there again once my mother complains to them. The tech inspects his work and now concludes that the sink is actually missing ANOTHER part (cardboard gasket) that he had not told me about either in person or over the phone. Interestingly, he also does not have this new part. He says he can fix it all, but again, NDI would have to bill us for labor. Having seen NDI's lack of professionalism and integrity, my mom and I opted not to take this route. My recommendation: Do NOT use this company. From my experience, they do not appear to address customer concerns satisfactorily and seek to blame you (likely the less experienced and/or non-professional plumber, in most cases) for their negligence and mistakes. I would not have written this negative review had they gone back and fixed their mistake in good faith, but sadly, they did not take this honest route.
13 years ago (09-01-2013)
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