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Nebraska Department Health & Human

  1. Nebraska
  2. Nebraska Health
  3. Nebraska Local Government Office

Reviews, get directions and contact details for Nebraska Department Health & Human

""Helping People Live Better Lives" is the mission of the Nebraska Department of Health and Human Services. The department has five divisions: Behavioral Health, Children and Family Services, Developmental Disabilities, Medicaid and Long-Term Care and Public Health."
Address: 208 N Pine St, Grand Island, NE 68801, USA
Phone: (308) 385-6123
State: Nebraska
City: Grand Island
Zip Code: 68801


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Reviews
Pay my claims out fine, but then say my daughter is still on insurance I haven't paid for since March. Bc I haven't had that insurance since March!! Who is paying for it DHHS? can they pay mine too??? Pretty sure the allergist is more expensive than a well check visit.
I was told I had to sell my deceased grandma's mobile home for the appraised value $5000 for asset collection. It was appraised in 2011 and isn't worth anything with floors and ceiling rotting. Then we were told we could sell it for anything within reason. We still don't know what we are going to do with this home that we are paying rent on. We dropped of paperwork at DHHS but nobody knew which floor. The security guard directed us to the information desk but the lady had no idea where the estate recovery is. Seriously, she died a month ago, why do we have to go through this.
Nobody seems to know what they are doing and they don't seem to cross-train. It is incredibly difficult helping clients of my business with DHHS questions when DHHS staff doesn't even seem to know the answers. So frustrating!
Incompetence....They are never consistent. You never get a straight answer. horrible and well known for human trafficking highly would recommend living state 0/0 star rating
Horrible. They put kids in abusive homes and force parents to sign over their parental rights. And let abusive people adopt special needs kids. A lot of the case workes are just horrible people.
0 stars if I could statewide. IF YOUR DISABLED OR RETIRED STAY AWAY FROM NEBR, WORST STATE TO LIVE IN. Im disabled and have had food accessibility and insecurity issues my entire life. Dropped from snap with no access to food due to cola increase with my low SS. Created a worsening housing crisis as well. Im not able to find housing for myself and face homelessness everyday now. DHS DOES NOT ADJUST PROPERLY FOR COST OF LIVING OR INFLATION ESPECIALLY FOR THE MOST VULNERABLE AND DISABLED AND CONTINUE TO DROP DISABLED AND RETIRED FROM ALL PROGRAMS. Nebr DHS is rude no matter where you go here, hang up on you, Told im not welcome in nebr, never recertify correctly, cause extreme distress and further issues to my disabilities and health. DHS told me im not allowed to shop at stores and im only allowed a food bank that im unable to find, access or use. Medicaid is a nightmare every recert as they have done it wrong every year leaving everything worse. Cant even have $1 if on medicaid or snap, so starving. Both medicaid and snap hold your income against you 2 times. Any bit left in an account from this months payment to get you thru the month is held against you on top of it being part of this months payment held against you for both snap and medicaid. Im skipping 10-14 days a month eating at this point due to being dumped on and harassed my entire life by NE DHS. My health and disabilities are worsening every day.
Incompetence....They are never consistent. You never get a straight answer. The person on the other end of the line, acts like they are the ones giving you money. They treat you like a second class citizen. They are rude. They don't care. None of the departments work together. They haven't a clue what the other one is doing. ADC/State takes your child support..no matter how much you get, they keep it if you're on ADC. They don't give you the remaining balance. They don't tell you when you sign the ADC contract that you forfeit all child support, no matter how much is paid. I have never witnessed a more slothful institution. No oversight. When you do have proof of bad behavior or mistreatment, they pass it off and selective hearing sets in. THIS: The United States Department of Health and Human Services, is a cabinet-level executive branch department of the U.S. federal government created to protect the health of all Americans and providing essential human services. Its motto is "Improving the health, safety, and well-being of America.... YOU HAVE A 1.7 RATING AND NOTHING IS BEING DONE. WHY ?
if you are unfortunate enough to have to use DHHS for any of your services, i apologize. our caseworker is incompetent - i’m convinced they find people on the street, give them a 5 minute rundown of their services and throw them into the job like that. most of these workers are fresh out of college and don’t know what they’re doing. they only help you when it’s convenient for them, or when things go the way they want. probably the most un-American government program that i’ve ever seen. not only do they treat you like second class citizens especially if you are at or below the poverty line, but it’s dehumanizing in general having to work with them. if you can find other resources, go through them. the 1.7 star rating on DHHS should be more than enough to deter you.
Y'know what, NDHHS saved my animals. When I was faced with a sudden power outage, Laura worked tirelessly to get my bill handled and my power turned back on. LES fought me tooth and nail the whole time while Laura was amazing and polite. Yeah, there are long hold times and not every employee is going to be like Laura but in the end the system that is in place to help you is 5/5 100% of the way. Not everyone is going to qualify, but they qualify people way better than they did the last time I needed help 20 years ago, and the service is much better as well!
The staff that answers the phone it are nice and friendly but that's as far as it goes. Every year recertifying is a nightmare that you don't want to face. They don't communicate with each other or don't read their computer notes and always stop your Medicaid for not qualifying for at least 2 to 3 months. Finally after many phone calls and much more paperwork they finally realized that you do qualify. But the whole time that you were under not qualify status they were taking out your Medicare from your social security which leaves you in a terrible bind. Are most people on a tight budget just leads to buying money and paying interest until they finally pay you back and you have to play catch up again. They ask you every year if you want to be recertified every 5 years doesn't matter what your answer is you're still going to get certified every year it's just seems like a waste of redundant breath.
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