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Neptune's Tropical Fish

  1. Northridge
  2. Highlands Ranch Aquarium

Reviews, get directions and contact details for Neptune's Tropical Fish

About

Tropical Fish Store Serving Highlands Ranch, CO and the Denver metro area

Story

We support the aqua culture industry, providing our customers with captive bred fishes and corals when they are available. Saltwater fishes are quarantined for at least a couple of weeks to ensure quality and optimal health. While some of our prices may be a little more expensive than others, we do not sacrifice our quality standards for price. Our mission at Neptune's Tropical Fish is for our friendly, experienced staff to supply our customers with healthy livestock displayed in a clean, well maintained environment, helping assure your future success with your aquarium.

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Content Disclaimer: http://bit.ly/19y2fkR

Address: 1970 E County Line Rd, Highlands Ranch, CO 80126, USA
Phone: (303) 798-1776
moc.laciportsenutpen@norahs
State: Colorado
Zip Code: 80126


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Reviews
The family and I have been going to this store for years, staff has always been very very helpful and knowledgeable. Prices are a little bit more than the chains BUT the fish at Neptunes will be of much better quality. If your having some trouble with your tank, find Patrick for advice and all will be well.
8 years ago (18-10-2017)
I really hate to give Neptune's a one star review but my most recent experience was sadly my last. I debated writing a review for the last week but based on what happened recently, reading others reviews, and other stores information I decided to do so as well. My family and I have been coming to Neptune's for at least 6 years and the experiences here have gotten progressively negative over the last few. We have multiple freshwater tanks; this was the place for us to come get plants and fish. My wife stopped coming to shop here about a year ago after catching Patrick indiscreetly gawking at her bottom. She is a beautiful woman and men glancing at her is nothing new to her but this is a business there should be professional behavior expressed by the employees. We found a few other stores with respectful employees. Some of which had not so nice things to say about Neptune's. I continued to come by the store here and there; I liked this store and my work is nearby. I have noticed the past two years the care in freshwater has diminished at an extremely rapid pace. Always something dead in a good percentage of the tanks and the plants appear to be mostly in rough shape unless you come right when there's some new ones. We liked Patrick at first even though he is a pretty strange man. Patrick has gotten more unhelpful and condescending then before. It's frustrating as I would like to come in here and feel welcomed. The most recent experience was the worst. I was in here on a Friday with Patrick and two newer employees that I had not seen before. I came in went straight over to the plants as my wife was seeking some different sword species then what we currently possess. The new female employee Kayla I believe; was up toward the register with a customer while Patrick and the new male employee were over on the aisle with all the freshwater fish tanks right where I could see and hear their conversation. I don't know if Patrick realizes that fish tanks do not work as a wall and everything that's said can be heard through the spaces between the tanks. Patrick made an extremely inappropriate comment about the female employee that I perceived as sexual. The other male employee made an uncomfortable chuckle and walked away. I decided at that point I would find some plants elsewhere from now on. I am a grown man and I will always have admiration for beautiful women but there is a line of admiration that should not be crossed. That line certainly should not be crossed by a store manager with customers in the store. We found a new store to shop at that's actually really nice. We were telling the employee about our experiences here which he proceeded to tell us it wasn't the first time he had heard these types of things about Neptune's. He said many years ago Patrick had kicked him out of the store for not agreeing with something Patrick said. He also said that he had a friend that works at Neptune's that Patrick had attacked. Seeing the multiple reviews complaining about Patrick, the info I have gotten at other stores, my wife's negative experience, and now mine I don't believe we will be returning to this store until he is removed. I can't wrap my head around why Sharon the owner keeps this man on her staff. It appears he uses her store as a platform to act out his sexual predation. I am sure one day if he is not taken off her payroll it will cost her her store. We have told everyone we know about our experiences and directed them elsewhere to shop. Pet stores should be a place of comfort where the animals are treated with compassion and care. Employees should treat customers with respect and do not make them uncomfortable or treat them as they are stupid. As I said I hate to write a bad review about this store. I know negative reviews can really hurt a small family owned shop as such. If I don't care for something I experience with a business I just stay away from it but this time after physically hearing this man expressing his perversions I had to tell other people our story. Here lady since you seem to miss previous complaints
8 years ago (28-09-2017)
My go-to LFS. The quality and selection is great for a smaller shop, the staff is knowledgeable and generally friendly. It gets busy though, and when it is, it can take a while to get help.. although they do staff and move quickly to help most times. The prices are higher, but the location and times make it convenient.
8 years ago (26-09-2017)
By far the best place for all your fish needs. Everyone in the place really does have a passion for the hobby and it shows. I drive past other fish stores just to get to this one. Pats ready for all your fresh water questions and Byron is amazing! But Justin is my dude he has became a good friend though out my one year anniversary of my coral tank (have a 55 fresh also) and he's a big reason I got to a year. He has always gone above and beyond for me even when I ask the same question three different ways lol. Everyone in there is great but that's my main three. Stop going to the marts and the cos and support local!!! This place is awesome
8 years ago (28-07-2017)
Waaaaaay over priced!! I can't believe they charge almost double what other shops do. People used to claim the QT fish for weeks but not anymore. They will sell a fish same day they get it and it still costs double. A fish trap was 20 dollars more then Amazon and they wouldn't price match. It's a bit crazy and to top it off the owner is unfriendly and acts bothered that you're there. I gave 2 stars instead of less due to my fish haven't died from there. Most places in town I've not had a fish die though... Most annoying thing about them and why I stopped going there, they sell flame hawks for 80 dollars which is ridiculous anyway. I asked if I could bring one in for store credit as I had a really aggressive one that harassed my goby. "No we cannot give you credit but we can take him for free and resell him" Screw you Neptunes... Aquatic Arts is a much better deal, if they were open more then twice a week...
8 years ago (19-10-2017)
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