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New England Tropical Pet

  1. Chelmsford
  2. Chelmsford Aquariums
  3. Chelmsford Pet Stores

Reviews, get directions and contact details for New England Tropical Pet

New England Tropical Pet
Address: 49 Drum Hill Rd , Chelmsford 01863, MA, US
Phone: (978) 453-3626
State: MA
City: Chelmsford
Zip Code: 01863


Opening Hours

Monday: 10:00-20:00
Tuesday: 10:00-20:00
Wednesday: 10:00-20:00
Thursday: 10:00-20:00
Friday: 10:00-20:00
Saturday: 10:00-20:00
Sunday: 10:00-17:00

Update Info

related searches: New england tropical pet reviews, Pets at home, Pet shop chelmsford
Reviews
Not recommend ask information to the someone or the owner that works there. The reason is bc I experienced brown algae in my fish tank and I was buying a API Algaefix and just ask to the man if it works for brown algae bc the label just mention green. He said that the bottle i had is to treat fish. ‍ I knew he didn’t know what he was saying at the time… i did my own research and yess i bought it and tested it it fix both types of algae. 2nd reason i bought two painted glass fish and not even a week they all died. The blue color died in 1 - 2 days after, and the second less than a week 20 dollar went to the trash. Do not recomendo fishes from them!
Recently went to the store to find the animals in poor condition. I was beyond disgusted to find many animals in habitats that were either grossly too small, not clean, or not properly set up for their specific needs. Some reptiles were cohabited that should never be together, especially in the size tanks they’re in. A couple reptiles in particular were severely underweight and thought to be dead. When it was brought to their attention, they shrugged it off and said they’ll be fine, someone will buy them. They have a large, almost full grown bearded dragon in a maybe 10 gallon tank, a leopard gecko and Madagascar chuckwalla cohabbed in a 10 gallon, a tortoise with an emerald Swift; that’s just some of the disgusting things I saw. Their fish tanks weren’t overstocked but only because the fish were either sick, dead, or had one or two very large fish in maybe a 5&1/2 gallon tanks. Even their beta cups were TINY and not clean. The bird cages were covered poop birds poop but you’d expect a petstore to clean them atleast once a day and had the absolute minimum amount of things in there. One dowel perch and two bowls Their small animals were either extremely stressed out, running in circles around the tanks or covered in cuts and blood from fighting because they don’t have a proper set up with no hides or places to go. They had a ferret in a very small rabbit cage but rabbits in a rat cage that was two story which would better suit the ferret. I’m absolutely appalled by this place and wouldn’t even recommend it to my worst enemy. I would never spend my money here and I suggest you do the same. I wish I was over exaggerating but this place is an abomination.
Wonderful local pet store. Owner is friendly and the store is always very clean.
Went in a few days ago and although they have a good supply selection for decent prices, I was disturbed to find a hermit crab tank with dead animals in it and no fresh water. These are animals that require high temperatures and humidity as they have gills and cannot breath in dry air. They only leave their shells when extremely stressed. In addition the reptiles in the back had fungus growing in their water bowls and no fresh food of adequate substrate. The employees need to do a better job at cleaning the tanks daily.
This place was awesome! Very informative and kind! Will be going here for our future pets needs and soon need some more fish! Thank you again! My sons love the new friends!!
This use to be the go to place for tropical fish and interesting reptiles with a knowledgeable staff. The last few years when I’ve gone in here there has been less and less of a selection of fish. But this last time I went in looking for a beta fish, having seen some very nice ones the time before. As we walked into the store there is an employee sitting with his head down on the counter taking a nap, and another employee playing with a ferret. While all the betas are sitting in absolutely filthy water, half of which aren’t even in a enough water for them to extend their fins. The other fish tanks against the wall looked like they haven’t been cleaned or cared for in months. The parrot cage behind the counter which is the owners pet that’s been there for years looked like it hadn’t been cleaned inside or around for months. The animals here are clearly being neglected while the employees are napping at the cash register. I have been a customer here since I was a teenager and always recommended this place to anyone interested in getting into the aquarium hobby and everyone I knew who was already in it, but after this experience I will not only recommend people avoid this place, but I could never in good conscience shop at a pet store that neglects it’s animals they way this place has been. There are pet stores that I refuse to go to, but I’ve never been disgusted enough to have write a review, but this one has become probably the worst I’ve seen. Which is sad because it use to be one of the best around.
bought a rabbit from here a couple days ago, the dude that works there is awesome and really nice! he was super helpful showing me what the bunny needs. the store is very clean for so many animals and they got some really cool critters, need the funny looking bird and frog next.
Our stand-by and favorite pet store. Prices are great and Jim, the owner, is knowledgeable and friendly.
Been going here since I was about 17 years old when they were located down the street. I am now 30 and still its my go to. They always have exotic fish and pets. Always something interesting and the owner is a great guy. I hope they stay around. Support this man he is great.
Excellent service oddities and common selections
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