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Newport Hills Swim and Tennis Club

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Reviews, get directions and contact details for Newport Hills Swim and Tennis Club

Newport Hills Swim and Tennis Club

About

Non-Profit member owned swim and tennis club

Story

Newport Hills has been a fixture in the Eastside Aquatic and Tennis Community since 1958. Our youth teams include swim, dive, water polo and tennis. The teams compete in the Midlakes Swim League and Junior Eastside Tennis League. Facilities include 25 meter 6-lane pool, 25 yard 6-lane pool, hot tub, wading pool, club house, banquet room, 5-outdoor tennis courts, sauna, outdoor basket ball court, outdoor BBQ pit, and concession stand (summer only).

Address: 5464 119th Ave SE, Bellevue, WA 98006, USA
Phone: (425) 746-9510
moc.ctshn@ofni
State: Washington
Zip Code: 98006


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Reviews
Staff is pretty unprofessional (late 2017) and I can’t seem to find an adult on staff who cares about the place. Swim lesson instructors used to be much better. Not sure what happened this year. They also randomly close the hot tub, which makes planning an impromptu visit a mess. Not worth the money at this point.
7 years ago (26-12-2017)
Well, customer service is a total failure. I booked a group swim lesson for one of my kids: not only was I charged twice for, which they knew about because when I finally got a hold of a manager she said you were charged twice I know (I guess it is a good thing I didn't give up on contacting them), but that's trivial compared to what went down. I was never told that the girls locker room was closed for repairs and there was only two changing rooms that you could change in because only the men's locker room was there for the shower. So my kid gets out of the pool we get to the locker room and he needs to take a shower because we are running to the basketball practice the shower area is a pool of dirty water when we went out into the reception area the girl at front desk couldn't care less for the issue nor did she tell us that there was a changing stall by the pool area. the two changing rooms in the reception formed a line. Good luck trying to use one of those when you are in a rush. So when I finally get to speak to Pat about canceling the lessons I paid a ton of money for (4 weeks for $120). I was thinking that the fair thing would have been for us to be charged for that one lesson and refunded the rest given the fact that I never had the pleasure of knowing the circumstances under which we would be put in. She tells me she'll refund me half of my money. When said that I will contest the rest with the credit card, she offered to add a little more after telling that half was the best she could do. She ended up charging me for two lessons. Needless to say this whole experience left a sour taste in my mouth, not a single person had any sense of costumer service in this whole ordeal. The previous management was by far more pleasant and reasonable. You've been warned!
8 years ago (24-03-2017)
Great place for families and community. Large hot tub and plentiful swimming lanes. Usually a good conversation going on weeknights in the sauna!
8 years ago (06-08-2017)
Fun and friendly community club. Weight room, hot tub, tennis, kids' wading pool, lap pool. Large pool has a diving board. Lots of activities.
7 years ago (08-08-2017)
It is a good place to swim. The facilities are just OK for working out on exercise equipment. I do not use the tennis courts so have no input on those.
7 years ago (23-08-2017)
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