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Reviews, get directions and contact details for Nike Factory Store

Address: 243 Tanger Dr #243, Williamsburg, IA 52361, USA
Phone: (319) 668-8047
State: Iowa
Zip Code: 52361


Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 10:00 AM – 7:00 PM

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Reviews
The absolute worst customer service experience I have ever dealt with in my entire history of purchasing items online. My children received gifts from relatives for Christmas totaling over $500 and simply needed different sizes in the sneakers. Confirmed with a representative Exchange Policy and stressed the importance of EXHANGING vs. refunding due to purchases being made with Visa Gift Cards that were disregarded after funds were used. After initial request to exchange and items were sent back to facility I called customer service and confirmed yet again the request to EXCHANGE and was reassured that items would be exchanged. It took over a week to be informed that items were refunded to the gift cards that no longer exist and there was no way to exchange the items with refund already being issued. I am now left with two children who are heartbroken about their Christmas gifts and a nightmare of a mess to sort through trying to tract down contact information for the Visa gift cards. Happy Holidays Nike you truly have made this season devasting!
8 years ago (05-01-2018)
I had a wonderful experience travis joe adam made me feel extremely welcome there definitely coming back again
8 years ago (04-12-2017)
There are some great deals to be had at the Nike Factory Store, so it's fun to stop in here any time I'm at the outlet mall. That said, I wish they'd do a better job keeping up on their pricing signage. I've had multiple instances where the prices at the register haven't matched the prices on the racks. They're usually good about honoring the lower of the two prices, though, so it's not too much of an issue.
9 years ago (25-01-2017)
Always a friendly atmosphere. Good selections on shoes and active wear.
8 years ago (24-08-2017)
Nice clean store, just didn't have anything I liked.
8 years ago (11-09-2017)
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