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Nordik Spa-Nature

  1. Québec

Reviews, get directions and contact details for Nordik Spa-Nature

Nordik Spa-Nature

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Vivez une expérience unique de détente en pleine nature... À seulement 10 minutes du centre-ville de Gatineau-Ottawa! Enjoy a unique relaxation experience in the heart of nature... Only 10 minutes from downtown Ottawa-Gatineau!

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Situé aux abords du parc de la Gatineau, Nordik – Spa-Nature est un centre de détente privilégiant les techniques de relaxation des pays nordiques. Prenez le temps de relaxer et de refaire le plein d’énergie en profitant de nos bains extérieurs, chutes nordiques, bain de vapeur, sauna finlandais, et aires de détente. Combinez le tout à un massage ou a un soin corporel et un délicieux repas à notre resto-bar. À seulement 10 minutes du centre-ville de Gatineau-Ottawa.

Located at the entrance of Gatineau Park, Nordik – Spa-Nature is a haven that features relaxation techniques from the Nordic countries. Take the time to unwind and reenergize in our Nordic baths and waterfalls, steam bath, Finnish sauna, and relaxation areas. Revitalize all of your senses with a massage or a body treatment and a delicious and healthy meal at our restaurant & bar - you’ve earned it! Only 10 minutes from downtown Gatineau-Ottawa.

Address: 16 Chemin Nordik, Chelsea, QC J9B 2P7, Canada
Phone: (819) 827-1111
moc.kidronel@ofni
State: Québec
Zip Code: J9B 2P7


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Reviews
Beautiful spa and resources for a decent price, it the service could be greatly improved in all areas and the place seems a bit understaffed. The spa itself seems well kept and has clean facilities. However I had a bad dining experience at the restaurant for dinner. My waitress seemed to acknowledge everyone except me and I felt neglected as she failed to ask how everything was, would walk past me several times without picking up any empty dishes, and always came to my table last if at all. But quick to cash me out and have me leave... great food but unfortunately very poor service. Aside from that, would recommend the spa itself but come early as it gets too busy throughout the day and not as peaceful and relaxing of an experience as during non peak hours
9 years ago (28-10-2017)
I visited Le Nordik for the third time this past long weekend. The grounds were as usual beautifully maintained and provided a relaxing environment. My husband and I enjoyed the Russian Sauna addition with the lavender or eucalyptus salt scrub. I was however very disappointed in the lack of customer service. Upon checking in we were notified they were out of robes to rent. We were told to check back in 2 hours which we did, and we were able to rent robes. I asked for a discount ( for the robe rental only ) since we were already 3/4 of the way through our visit. I was informed by the front desk staff “ I don’t have the power to do that “ Our robes should have been complimentary or at the very least discounted. I expected a higher level of service from this type of spa.
9 years ago (11-10-2017)
Nordik is beautiful, but it's changed a lot since it the first year they opened. The entire grounds were silent (no talking allowed) or quiet (soft voices), which made it like a silent retreat and more spiritual. The spa is much more resort like now, with music playing by the infinity pool, and alcohol served close by. If that's not your thing, you can stay away from that area, but the resort mentality has spread through all sections of the spa. I found it very relaxing, but I enjoy the resort atmosphere with lounge music playing, and the sun in the sky! If you prefer a more traditional spa experience, stay in other areas on the spa and stick to silent areas. Food was great, but a little pricey. I'd suggest keeping a granola bar or sandwich in your bag if you don't want the day to become a $100 + excursion for the day. The robes are $12 + tax each. In my opinion, they are worth getting!
9 years ago (20-08-2017)
The facility is great. The crowd could use some help in being mindful to the volume levels of conversation. It doesn't feel like a relaxing place to be with groups chatting openly. More staff providing reminders to whisper may help, there was only one today. I would also recommend adding signage along The walk way to reception asking for silence and peacefulness to get guests ready for the experience. The intake process could use improvement as well. Although the staff was very helpful, we waited an hour to get in. Thanks
9 years ago (30-09-2017)
This was my first experience at Le Nordik with my partner and my feelings about my experience is very mixed. The spa grounds are very beautiful, especially around this time as it is fall and the leaves are changing. The outdoor pools, saunas, and other facilities are very nice and very relaxing. We had gone for the thermal experience as well as the Kalla treatment, and they were both wonderful. Unfortunately, customer service isn't up to par. Check in time took almost 15 minutes at the counter, (I don't know why, it was just redeeming purchases made online) and we were told that there were no robes available, despite us paying for robe rental. When we arrived to the change room, our lockers were not in the same area of the change room, we believe the receptionist intentionally separated us, even though we approached the desk together. A few hours later we were able to get robes, although it seems quite disorganized to get robes in several hours after opening on a busy Sunday. At the Lounge Panorama for lunch, the service was unpleasant. Our server didn't seem like the smiling type like the rest of the staff at Nordik. We ordered our food, and 15 minutes later, we see another server serving our food to the table behind us (who had arrived after us). It was a coincidence that they ordered the same things we ordered. He later apologized to us and told us he was new, and our actual server told us our food will be on the way. 10 minutes after that, our food arrives. The rice in my partner's Buddha bowl was hard and chewy. The chips that came with my sandwich were stale and inedible. I asked to have the chips switched out for fresh chips, but I guess the server misinterpreted me and switched out my chips for vegetables. By this point I was too fed up so I just accepted the change. The server did nothing to accommodate us, which is pretty ridiculous since both of us were spending $150+ for the Nordik experience. I had heard good things from friends who had visited Nordik, but it seems my experience was not as glowing as theirs. I hope your staff will be better trained in the future.
9 years ago (30-10-2017)
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