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Reviews, get directions and contact details for Norfolk Hardware & Home Center

Norfolk Hardware & Home Center

About

Norfolk Hardware is Boston's finest home center - we have been serving area consumers and contractors since 1934 with paint, tools, kitchens & building materials and have a team of industry experts and offer the most competitve pricing in the area.

Story

Norfolk Hardware & Home Center offers a large selection of property and home improvement materials with real world advice on how to use them. We pride ourselves on having the finest employees that are knowledgeable and will help you find just what you are looking for. If you are a contractor, and are looking for the best products, the best pricing on building materials, tools and hardware you have come tot he right place! Norfolk Hardware in Boston has a large kitchen department with beautiful cabinet and countertop displays and expert designers to help you build the kitchen of your dreams. Our paint department opens at 6:30 in the morning, and will custom match any color you are looking for. Come by today and see for yourself. Norfolk Hardware is big enough to serve you, but small enough to know you.

Address: 981 Morton St, Boston, MA 02126, USA
Phone: (617) 296-2100
moc.seinapmocklofroneht@gnitekram
State: Massachusetts
City: Boston
Zip Code: 02126


Opening Hours

Monday: 6:30 AM – 6:00 PM
Tuesday: 6:30 AM – 6:00 PM
Wednesday: 6:30 AM – 6:00 PM
Thursday: 6:30 AM – 6:00 PM
Friday: 6:30 AM – 6:00 PM
Saturday: 6:30 AM – 6:00 PM
Sunday: 10:00 AM – 4:00 PM

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Reviews
Really bad experience from the moment I walked in! I've lived on Morton street my whole life and Norfolk Hardware store has always been conveniently close and decent customer service. I planned on getting two rakes and some garbage bags and figured I would bring my bookbag to put the garbage bags in to make the walk back to my easier while I carried the two racks. Right when I walked in I was immediately stopped by customer service/ cashiers and asked to turn in my bag. Which I completely understand if that is there new policy but there are no signs out front stating that policy so customers are aware. I also felt that the cashiers wouldn't have welcomed me if it wasn't for the bag that was on my back because of the random conversation they were having when I walked in. Anyway I reluctantly gave them my bag and went on my way to get what I needed, but as I was getting my items I noticed that there were Women with handbags and purses big enough to shove items from the store in there if they wanted. At that point I was pretty upset and when I was checking out my items and getting my bag I had asked "So Why don't you guys check in purses and handbags?". The young lady I had asked the question to had no idea and I could tell she didn't quite agree with it either. Then she directed me to a lady who seemed like the manager who asked me "How big was the purse?" And I stated big enough to fit a garden shovel in. Then she tried to make a joke and simply laughed me off and the rest of the cashiers continued on with there conversations. I completely understand the policy but the store has no signs and employees that can't properly explain the policy/ hold all customers to that policy! All and All don't come here if you don't want to feel like being accused/ suspected of stealing from the moment you walk in.
7 years ago (23-04-2018)
This place is excellent! Very helpful staff, good prices! The staff really took the time to explain everything to me and were very knowledgeable. Very pleased with my experience here!
7 years ago (12-01-2018)
Never made it past the front counter. Walked in on a rainy day. (I'm a city commuter who works in IT). Upon entry I was ORDERED to check my personal back pack at the counter. Sorry... not happening with thousands of $ of equipment I need to carry. Staff was rude and unaccommodating. I offered a buffet of colorful language before seeing myself out and brought my business to Milton Village Hardware just a mile away.
7 years ago (05-04-2018)
Even better since extensive remodeling! Staff are all cheerful, helpful, and knowledgeable (and if they can't find something, they find someone who can).
7 years ago (15-02-2018)
Fantastic blend of old time personalized service & knowledge, with the selection of a big box store
7 years ago (03-03-2018)
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