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North County Dental Care

  1. California
  2. Vista Dentist

Reviews, get directions and contact details for North County Dental Care

About

The team at North County Dental Care has provided excellent dentistry in Vista, Ca for over 40 years. We provide dental care as if we were in the chair.

Address: 1000 E Vista Way, Vista, CA 92084, USA
Phone: (760) 940-4266
State: California
Zip Code: 92084


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Reviews
I had a good experience here, unlike with Vista Dental Group. When I went to Vista Dental Group, they tried telling me I needed all these things done because I had early periodontal disease and if I had everything performed they were suggesting, I would be paying close to $2000 WITH insurance. Going here, I was expecting the same thing. I did end up having a few cavities but they were by no means pushing me into getting all these services that were not required. Dr. Edwards stated I could do with regular cleaning and see how things went from there. They weren't pushing me to sign papers while they were working on my mouth like Vista Dental Group. Highly recommended. Not pushy and when I found a discrepancy between what I was supposed to pay and what was covered, North County Dentist quickly adjusted the amount I owed.
8 years ago (29-06-2017)
Wow, I'm terrified of the dentist. Not soo much the pain but just the thought of sitting in the chair and getting worked on. The office is real clean and warm. The staff and doctors here made me feel human if that makes any sense. Great job. Loved it!
8 years ago (31-05-2017)
I’d like to preface my review by stating I like going to the dentist. Also, HMO dental plans are not ideal, I get that. I was assigned to this office, based on my residence. No biggie I thought. I was wrong... I made an appointment weeks in advance. The office facilities are clean, and the receptionist was warm and friendly. That's the good news! Bad News starts here... I expressed concern that my insurance plan (according to the app on my phone at least) meant I was responsible for 35% of the cost of X-Rays. However, the technician, in a stern manner, assured me that was a mistake. I wanted to double check that was factual, as my phone stated otherwise, and again, in a stern manner, I was told they were covered 100%, and in the worst-case scenario I would pay $55 out of pocket. OK… After X-Rays the Doctor came to see me. “Your teeth look great. Very nice.” I had braces when I was a kid, and I take routine care of my teeth and gums, so this wasn’t a big surprise to me. Here’s where it gets interesting. I asked when I was going to get my teeth cleaned. The doctor then said, “oh, well, this is an examination. We don’t normally clean on the first trip here.” My immediate thought was that this place is wasting my time, because why would I want to take off more work? I’m here now, let’s do the cleaning, please. Then the doctor said, “oh, wait, it looks like we made an exception for you.” Really? Because when I called and made my appointment I asked for a cleaning. This is why I am here! Then the doctor tells me, “oh, well, you have gum disease! That’s because you don’t floss 2x a day every day!” Oh? I thought. I have routinely been seeing a dentist every six months for the past 30+ years, and now I have “gum disease?” But before I could question the doctor, and inform him I was taking excellent care of my teeth, he excused himself. In comes the abrasive and stern nurse who starts spouting off my treatment procedure. When she’s done informing me of what I need to do, I was looking at a bill of $557...with insurance. And what makes it worse, is that requires multiple trips, within a 6-week span. Ummmmm, what? A red flag went off in my head saying GET OUT OF THERE! I told the nurse this all sounded far too cumbersome, and that I wasn’t prepared to be hit with over half a thousand dollars in treatments. When I said I wanted a second opinion the nurse appeared disgruntled, almost abrasive “Well that’s the case.” Defeated, I was led to a side room where I was handed paperwork on my with information regarding my “treatments.” Again $557 with insurance, and $2,358 without insurance--as if I was getting a good deal. Then the nurse walked me out “there’s water and coffee in the waiting room. Help yourself.” Because A) making an appointment B) committing to the dental office and being there on time C) taking time off of work and D) leaving without a cleaning was all OK as long as I got my cup of coffee at 4:30pm. I called another dentist the following day, in order to get a second opinion on the matter. I spoke to a very nice receptionist, and when I was getting to the part about the procedure she said, “let me guess, they said you have gum disease, right?” “As a matter of fact they did,” I replied. She then told me, “dental offices who offer treatments to HMO clients don’t make a lot of money, so they resort to those kind of shady business tactics in order to recuperate costs. I worked in an office that did that to customers all the time, so I left. I didn’t believe in that sort of practice; everyone should get the care they deserve.” In the end I am saddened the North County Dental office treated me the way they did, and declined me for a cleaning; which is preventative care and covered 100% by my insurance. The uncharacteristic and shady business practices of using scare-tactics is unethical, and they should feel ashamed. I am looking for a much better experience, and a dentist who is not going to rip me or my insurance company off.
8 years ago (05-04-2017)
Destiny is the best hygienist! 👍
8 years ago (19-09-2017)
THIS PLACE IS ONE BIG CASH COW!! The receptionist/ HALL MONITOR FIRST WANTS TO MAKE SURE I HAVENT BEEN TO THERE LOCATION. As when my answer was NO wasn't good enough .
8 years ago (10-05-2017)
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