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Reviews, get directions and contact details for North Oaks Health System

About

North Oaks Health System is one of Louisiana's largest and most progressive community hospital organizations and is strategically based between New Orleans and Baton Rouge.

Story

For more than 50 years, we have made it our mission to improve lives, every time and with every touch. Facilities in Tangipahoa and Livingston Parishes include an acute care hospital, a rehabilitation hospital, two outpatient diagnostic & treatment centers, an outpatient surgery center, two outpatient rehabilitation clinics, a hospice agency and a growing physician group for primary and specialty care.

It is North Oaks Health System’s policy to make resources available to help patients understand their potential financial liability for services provided at North Oaks Health System. Financial Counselors are available upon request to provide information about standard charges, help determine if patients qualify for Federal and State assistance and set up payment plans. This policy is in compliance with the Affordable Care Act, Section 2718 (e) of the Public Health Service Act.

“Hospital charges” are the prices set for services before any discounts are applied. Charges are based on the type of services provided and procedures performed. Charges can vary depending on the patient’s medical condition; complications; the specific equipment, supplies and medications used to care for the patient; and the length of time the patient stayed in the hospital.
Patients with questions about their potential financial liability for health care services provided at North Oaks Health System are encouraged to call the Patient Pricing Information line at 985/230-6661. A designated staff member can provide price estimates which include facility charges, insurance coverage, insurance allowable and patient out-of-pocket cost. For patients without health insurance, North Oaks offers various discount programs to help patients meet their financial obligations.

In addition to the Patient Pricing Information Line, patients may request information about charges l via U.S. Mail, email or in person.

Contact Us:
Patient Pricing Information Line: 985-230-6661

U.S. Mail or In-Person Requests for Information:

Patient Financial Services Department/Financial Counselor
15790 Paul Vega MD. Dr., Hammond, LA 70403

Email: [email protected]

Mission

Improving lives. Every time, every touch.

Address: 15790 Medical Center Dr, Hammond, LA 70403, USA
Phone: (985) 345-2700
gro.skaohtron@shon
State: Louisiana
Zip Code: 70403


Reviews
My mother arrived by ambulance due to high fever and severe headache. She arrived a little after noon. It was about two hours before I was able to get there. When I arrived, she still had not seen a doctor. I took her to urgent care where she was diagnosed with a middle ear infection. With a fever still fluctuating, she returned to the ER the next day. The nurses took her temperature which registered at 108! They verbally expressed concern, but four hours later...yes, four, she still had not been seen by a doctor. I brought her to Ochsner's ER in Kenner. She was seen within 20 minutes of our arrival. Someone else posted that if you do not want to die, do not visit this ER. I wholeheartedly agree with that comment. There were no severe trauma patients brought to North Oaks on either day, so I am not sure what the problem was. It's worth the drive to another parish to ensure your loved ones are seen in a timely manner.
9 years ago (22-07-2017)
Had a friend admitted as a trauma Sunday night, the process was very fluid and efficient. Most comments on here are just focused on the wrong things. If you go to a restaurant you don't belabor the style of the roof. As a physician I would say they are well equipped, organised , and definitely know what they are doing. Kudos.
10 years ago (20-06-2017)
Brought my 3 year old in with a possible head injury and waited almost 3 hours before getting called back. Didn't get CT scan for another hour and a half. Didn't get results for another hour. The staff was nice enough but with exception of one or two they all walked they had lead shoes. Not the kind of speed and urgency you want to see in an ER setting. Saw a lot of "visiting" amongst staff while waiting. No coffee in waiting area to keep you alert at night. I was not the only one there who waited a ridiculously long time either.
10 years ago (21-03-2017)
Northoaks ER is the worst. First I brought my husband to lake after hours on Monday which they r better than the ER but they had to send him to the ER cause his blood pressure was so high so I brought my husband in to the ER his blood pressure was high, he couldn't pick his head up cause he was so dizzy he was vomiting, lightheaded and barely could walk. They put him in the waiting room for 4 hours this whole time he was vomiting. Then when they finally bring him to a room it took almost another 2 hours before anyone came in to see him. The doctor comes in and asks what problems he was having then lays him back he starts vomiting so the doctor says oh u have vertigo gives him medicine for the dizziness and sends him home no test nothing don't even check his blood pressure to see if it went down. A few days later his doctor sends him back cause at this point he can't walk or eat anything he is admitted in and we find out he has had 12 to 15 strokes. We blame the ER Doctor. We will sue if this hospital doesn't do something. My husband has been out of work for almost a month. We bout to lose our home and I blame this stupid Crappy ER.
10 years ago (20-04-2017)
I'm not happy with the way my Mother has been treated. However, after having a discussion with an administrator, there is light at the end of the tunnel. I would recommend to anyone with issues to let the hospital know. The only way to resolve the problem is to make a phone call and explain what has happened.
10 years ago (31-05-2017)
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