Northeast Credit Union

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Address: 100 Borthwick Ave, Portsmouth, NH 03801, USA

Phone: (603) 436-1847

Website

State: New Hampshire

City: Portsmouth

Zip Code: 03801

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews

Horrible, Horrible, Horrible - and disappointing.  Did a refi with NECU a 2 years ago.  One month I mis-wrote my mortgage payment out for $1 less - like 1398 instead of 1399.  They cashed the check, which was on time  and marked my payment 30 days late.  Knocked credit score down 100 points.  Been six months and they have still not fixed.  Absolute disappointment for credit union.  If you have banking needs to to Service Credit Union - Citizens or Federals Savings bank

 7 years ago (09-03-2018)

The worst customer service ever. You should be so ashamed of how you treat your customers. Hire some rocks from outside and they would treat customers better. Pathetic! Every time I have ever called for service /it's down/ or I can't be help because of /said excuse/. Couldn't access my account because apparently only people with 603 phone numbers exist where my phone number doesn't begin with 603 EVER but you deny me service to my money because you guys put the wrong number in. Can't access online because you guys didn't reset the password. Why did the password need to be reset? Because they set me up with the wrong bank account. PATHETIC. Oh my god I'm dying here with how unintelligent some of you people are. Just spoke to Daniel and Erica who were kind enough to repeat themselves like broken records that they can't help me take money out of my account even though the funds are available. I asked them if they even had my account info in front of them or simply what my name was and Erica just stumbled upon her words that she didn't know. Wow. Who are you people??? Embarrassing! I'm taking my money somewhere else.

 7 years ago (06-01-2018)

Friendly folks and really great checking features. Can't believe I stuck with TD Bank for as long as I did.  So glad I moved over to NECU.

 8 years ago (15-09-2017)

It is totally unacceptable to have to wait 35+ minutes on the phone for a customer service representative that will barely do you any good but will at least assist you with your financial needs. This is exactly what happened to me. I have called NECU many times before in regards to my financial needs, and they did just fine. Eventually, their customer "service" line cut me off and hung up on me. Instead of requesting me to call NECU because of an issue on their side, they should leave instructions on the website so that I can actually learn how to resolve the error I was having. I recommend against even trying to call customer service, and it has changed the way I think about NECU.

 8 years ago (06-09-2017)

This bank is joke wish ocean community’s stayed there own credit union I’m self employed and now all my checks I deposit they hold up to a week looking for a new bank as this one sucks

 7 years ago (29-11-2017)

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Northeast Credit Union

Reviews, get directions and contact details for Northeast Credit Union

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