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Reviews, get directions and contact details for Northwestern Medicine Central DuPage Hospital

Story

Northwestern Medicine is proud to be Chicago's premier academic health system, with three hospitals ranked among "America’s Best Hospitals" by U.S. News & World Report. With more than 200 locations across Chicagoland, better care and better treatments are never far from home. To learn more, visit NM.org.

Address: 25 N Winfield Road, Winfield, IL 60190, USA
Phone: (630) 933-1600
State: Illinois
Zip Code: 60190


Reviews
If I could give his a 0 I would! I was in the emergency room... The bed sheets didn't look like they were changed. There was used stuffed in the room! And the most disgusting was used surgical utensils that were on the counter in my room! They had blood on them! I even took a picture. I've waited almost 7 hours before In the waiting room before there! If you can go anywhere else I would definitely not go to cdh!
9 years ago (16-08-2017)
Highly recommended state of the art Hospital. Great nurses and fantastic doctors providing excellent care. Very fast and efficient in providing accurate care.
9 years ago (12-10-2017)
ER wait time, with no one in the waiting room, is awful. This is not my first time experiencing this with the ER at CDH. There is zero sense of urgency and when you ask, no one has information.
9 years ago (28-08-2017)
Do you enjoy being treated with condescension, disrespect, and disinterest? Do you enjoy your pain and discomfort being treated as an inconvenience or flat out ignored? Are you are looking for treatment that barely sets the bar at adequate? Do you look to be treated with either passive apathy or outright hostility? Do you consider the idea of being provided a pillow a luxury? Do you crave chaos, poor communication and lack of follow through? Do you thrive on cursory, clipped explanations and roll your eyes when provided with detailed instructions on how to prevent death? Does the prospect of being threatened with a call to security because you have exceeded the pre-determined length of stay or degree of medical problem make you all warm and fuzzy inside? How about being given the distinct impression that your ailments are not the medical establishment's problem? Or maybe you just seek to experience third world quality of care in a first world environment? If you said yes to any of the questions above, then cdh's emergency room is just the place for you! The staff will go out of their way to treat you with as little warmth and care as possible. You'll be provided with the opportunity to wait for hours in uncomfortable, institutional seating while no one troubles you with little things like updates on when you might be next, inquiries as to why you're sobbing in pain, or offers of receptacles in which to vomit. But of course...if you wish to get the deluxe experience of being put in your place and reminded how unimportant you really are, you can ask for such things. Rest assured, you will not be disappointed, the staff is sure to convey that your tiny little health problems and puny little requests mean nothing when they are so Busy with All The Important Things that your tiny little brain cannot possibly comprehend. Of course that's just the warm up to the highlight of your visit: Treatment. You, yes you, will experience first hand the medical staff treating you without the slightest bit of interest or concern! You will enjoy deluxe room accommodations while you wait in cold silence as someone gets around to talking to you. Expect your medical staff to give you perfunctory care as they whittle down their interactions with you to the bare minimum. And if you wish, you can even go so far as to make a special request for a blanket or a pillow and watch the staff pretend to care as they return an hour later empty handed. As an added bonus, if you come in with multiple, yet related medical issues, you can be sure that only the most straight forward one will be addressed while you will be encouraged to deal with the rest on your own. Fear not, they are sure to make you feel horrible about yourself for even mentioning that you're still in pain and they'll be sure to let you know how crazy you are to think they care. And to top it off, they'll be sure to give you discharge papers that are only the basic of instructions printed off the internet. If you have questions, they'll be sure to act as if they did not hear you, tell you that you cannot waste any more of their valuable time and smile sweetly at you as they park you in the waiting room and ask you if you want to call a cab. Patients with medical problems can be SUCH inconveniences when you work in the ER.
9 years ago (09-09-2017)
Our entire visit so far we have no idea what they are doing. I know hospitals work slow, but we are frustrated because not a single doctor has touched or looked at our problem. We were just given anti-biotics. Our nurse Jen has been annoyed with us since the minute we walked in the door. She mocked us and called my wife crazy right outside our door. If you have a choice go to a different hospital.
9 years ago (24-07-2017)
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