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Norton Children's Medical Associates - Fern Creek

  1. Kentucky
  2. Fern Creek Health

Reviews, get directions and contact details for Norton Children's Medical Associates - Fern Creek

Address: 5721 Bardstown Rd, Louisville, KY 40291, USA
Phone: (502) 231-1144
State: Kentucky
Zip Code: 40291


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Reviews
Dr.Lefta is the best doctor you can ever ask for kids . She will treat kids as their family with all the answer we have in our mind . But This place needs to understand how APPOINTMENT works. everybody will plan and schedule accordingly
Love, love, love this pediatrician office. DR. Khan is wonderful and has been our daughter's doctor since birth and we will never change doctors. He's the best and makes you feel very comfortable and informative!
My small brother goes to this hospital and his PCP is Dr. Sayeed. Dr. Sayeed is a very amazing person and he always listens to pt's concern. He gives very good time to talk about whatever concern we had that time. Also, most of the time we get same day appointments. From frontdesk to Medical assistant to PCP. They are amazing and professional.
My children have been patients here since birth, over 14 years ago. The doctors and nurses are great WHEN you can actually see them. Since Norton took over I have never been unable to get a same day sick appointment and always end up having to go to immediate care. Not sure the point of having a primary care doctor when you can’t see them. I’ll call first thing in the morning, wait on hold for 15 minutes, and still get no appointment options, only told to call back the next morning - to repeat the same pointless process I assume. It’s a shame because the doctors and nurses have been very helpful and provide great care.
You are never able to get a same day appointment for a sick child. You can't take next available appointment, just call at 7am and pray you get a spot. Terrible way to go about it.
My sons have been going here since birth and my husband went there as a child. Great office staff and doctors. Then Norton took over and everything changed. I called at 4:40 to have my son seen for a sick visit for the following day and was told that there was no appointment spots available. And when I asked what to do I was told to go to the ER or immediate care. What’s the point of having a pediatrician? Do better Norton.
I initially selected this practice for convenience. However, I am getting increasingly frustrated with availability. Every time I call for a same day sick appointment I am on hold a minimum of 20 minutes and then told there is nothing available. Same day sick appointments are essential for a pediatrician's office. Staff do not even attempt to accommodate. It's unacceptable!
This office is horrible. They never have same day sick appointments, you are told to take your child to the ER. What’s the point of having a pediatrician? I highly recommend AllStar pediatrics down the street, they now accept passport : .
We have been patients at pediatric associates of Louisville ever since our first child was born 8 years ago, and we would never go anywhere else! The doctors and staff are amazing-knowledgeable and caring, we feel like they are family. I have never called in for an appointment, prescription or question that has not been addressed in a thoughtful and timely manner. They are the best and I feel so fortunate that I can feel secure in the fact that my children are receiving the best medical care possible from this amazing group of professionals.
Grate place! I trust Dr. Sayeed Khan so much! He's the best and always takes care of my kids, very knowledgeable, respectful and professional. Thank you so much!
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