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Reviews, get directions and contact details for Norton Hospital

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Official Page. Norton Hospital offers a full range of services including childbirth, women's care, heart, stroke, ER and orthopedic care in Louisville, KY.

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Address: 200 E Chestnut St, Louisville, KY 40202, USA
Phone: (502) 629-8000
State: Kentucky
Zip Code: 40202


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Reviews
Good, no great nursing staff. Great specialists. Lousy administration. Waiting 6 hours to be discharged and then they said it would be another 2 hours before the admitting doctor would be doing his rounds. Are you kidding me??? Ridiculous. If the Admitting doctor can not make it in reasonable time then get someone else. this is why the 2 stars. Take good look at your admission and discharge protocols because they are severely lacking.
8 years ago (09-02-2017)
This hospital is disgusting and unprofessional. This incident occurred in the emergency room. They put my dad in a hallway because they don't have actual rooms to put patients. They only placed one chair behind the curtain but doctors, nurses, and patients kept ramming into the chair or shoving into me even though there was plenty of space in the hallway, a good 3-4 feet. This hospital is also really slow with their care. After being taken back he waited an hour before anyone came to see what was going on with him. You will easily be here for 10 hours or more with 2 hour or more waits before having someone check on you. The nurses are also bad at taking blood. They attempted to stick him eleven times because the nurse didn't know how to find the artery. This caused my dad unnecessary pain from the botched job the nurse was doing. The only way to see someone is by flagging them down. Also, their beds are very hard and uncomfortable. In order to make my dad more comfortable we asked for some pillows and they said they didn't have any. Now on to the disgusting parts of this hospital. The floor is filthy and looks like they haven't swept or cleaned it in a long time. There are trails and spots of blood down the hallway where they put my dad. Also, the bed was by the window where the nurses were and those haven't been cleaned either. Dried bodily fluids were crusted to the wall and window and was right above my dads head. The bathrooms had dark rings around the toilet from not being cleaned and were poorly lit. I would not suggest that you go to this hospital if you want a safe, clean and caring environment. Also, I am not sure if this is a hippa violation but The nurse also came in and told us the specific procedure he was doing to another patient and that's why the doctor wasn't available. I found this unprofessional because I was worried about them telling other people about my dads condition who were not privy to that information. They also repeated three different tests 3 times. It was ridiculous because they had completed before and he was told that his results were fine. The only reason given was that it had it been 2 hours. This was just after being told he was going to be discharged by a different nurse. This seemed to be a huge money grab. I also saw a nurse drop a needle on the floor and then pick it back up and use it on a different patient they had in full view in the hallway. She was partially nude and had no privacy curtain in the middle of the room.
8 years ago (27-12-2016)
Went to the emergency room. The staff was super nice. Dr. Harris and his nurse took very good care of me. The best experience ever at a hospital.
8 years ago (10-02-2017)
Nursing staff and Dr's were amazing after my husbands surgery! Food service sucks. He waited till 1130 for breakfast the day after surgery. All meals have been late. Cafeteria is closed so I can't even go buy him food. And not closed right now, closed for the day. Pitiful!!!
8 years ago (14-12-2016)
Here with a relative...the bathrooms are dirty...the floors need mopping and to be swept... it smells!!! and.stains on the countertop in the room..the wait is ridiculous...there is alot of chit chat going on...yet hours of waiting before u are seen...
8 years ago (23-03-2017)
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