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Reviews, get directions and contact details for O'Reilly Auto Parts

O'Reilly Auto Parts
Address: 31863 Del Obispo St, San Juan Capistrano, CA 92675, USA
Phone: (949) 240-7345
State: California
City: San Juan Capistrano
Zip Code: 92675


Opening Hours

Monday: 7:30 AM – 10:00 PM
Tuesday: 7:30 AM – 10:00 PM
Wednesday: 7:30 AM – 10:00 PM
Thursday: 7:30 AM – 10:00 PM
Friday: 7:30 AM – 10:00 PM
Saturday: 7:30 AM – 10:00 PM
Sunday: 8:00 AM – 9:00 PM


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Reviews
A word for exceptional poor customer service goes to Jose. I don't think I've ever dealt with such a rude and awful customer service experience before at a Riley's. Generally the staff here tries were very hard however today is the last day that I will ever use my commercial account at this location. He truly provided exceptional poor customer service. I mean I mean you really have to go out of your way to be actually that mean to a customer. He just gives a bad name What's otherwise a decent store.
8 years ago (29-01-2018)
Came here to drop off used oil and it was about as you'd expect. Staff is friendly and helpful, which is always nice.
7 years ago (10-03-2018)
Great customer service. Staff knows where parts are, they're genuine car people. They present a genuine attitude of concern to help customers. Great local SJC shop, good nite hours too, get parts after work.
8 years ago (03-11-2017)
Incredible experience!! Jose went above and beyond. First off, I didn't even buy the brakes for my girlfriends car at this store, but I know they rent tools out and I came from out of town. Turns out they don't rent basic tools so I thought I was screwed, however, Jose walks me out to his car and hands me a bag of his own personal tools and even the jack for his car. My girlfriends car being a little "special" required some socket sizes he didn't have. I went in the store to purchase what I needed and he just let me take it and use it with full trust I would bring it back. I finished the job with one broken tool I offered to pay for but he didn't let me. Heck of a guy.. A++
8 years ago (29-04-2017)
Great place for parts. Very helpful. Good prices
8 years ago (25-08-2017)
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