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Reviews, get directions and contact details for Once Upon A Child - Milford

About

Once Upon A Child buys and sells gently used kids’ stuff. We pay on the spot for clothing, shoes, toys, and baby gear.

Story

Once Upon A Child is a resale store for all things child-related. Kids look so great in stylish outfits, but who wants to pay high-end prices when clothes are outgrown so quickly? We offer the perfect solution: the latest in new and gently used brand name clothes, toys, books, equipment, and furniture…just right for fast-growing babies, toddlers, and youth. Simply gather up your gently used kids stuff, including clothing, toddler beds, changing tables, strollers, high chairs, and toys and bring them in for money on-the-spot for all items accepted. Because we are buying new and gently used items from our customers all day, every day, our inventory changes, so shop often! Stop in today or contact us for more information!

Address: 86 Turnpike Square, Milford, CT 06460, USA
Phone: (203) 876-7981
moc.liamg@droflimdlihcanopuecno
State: Connecticut
Zip Code: 06460


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Reviews
Once Upon a Child - Milford, CT The Once Upon a Child store in Milford, CT is in disarray.. every square foot! The employees are unprofessional and clearly unqualified for the job at hand. I will never return there due to the lack of care given to the items in store... everything was thrown around here, there, and on the floor.. an unclean feel. Store is in poor condition as well as the employees, so sad since it markets around young children.. it should be a happy clean place, but it clearly is NOT.
8 years ago (30-08-2017)
Miserable. That was my experience here and apparently it is the staff's experience as well, judging from their demeanor. I've been both a buyer and a seller at this location and I, like so many others who have submitted reviews, will not return. Initially, I was certain that the staff was racist... They were so incredibly rude to me and yet somewhat professional to the woman who was waiting for her purchases. I think I almost saw one of the sales people smile at her. On this visit, I was was given a 40 minute wait time while my items were reviewed, so I had plenty of time to observe behavior. It became quickly clear that the staff was incredibly rude to individuals who were selling as opposed to those purchasing. This was exactly my experience on past visits as well. Kudos to you, employees! You're not racist! To the store owner who is often sorry for experiences like mine and who will use this review to train employees and address these issues in an attempt to better this writer's experience in the future: Please don't waste your time typing. The readers of these reviews don't believe you and I certainly don't either. Clearly the behavioral problems that your staff are exhibiting have been going on for years and clearly you are doing nothing to change it. To the gentle reader who is considering their consignment options: A Google search will yield a multitude of more appropriate options that will offer you more money for your consignment and is much more likely to do so with a smile. In the future, I would rather donate our gently used items than give this franchisee the opportunity to make another dollar. I will be taking this complaint and more to the franchise as well.
8 years ago (07-04-2017)
Horrible... The women who work there dislike there job. Went there with 3 bags of good clothes and they kept less than a bag everything was hardly worn some still had tags.. I know all my stuff wasn't looked through!
8 years ago (21-08-2017)
Prices for purchasing baby gear/toys can be pretty good. However, please don't bother selling here. They are super inconsistent with the standards they have for accepting items. Have been selling here for 2 years with multiple bad experiences to finally decide to go elsewhere. It really seems to depend on the mood of who is reviewing items, whether they are busy that day & who is actually doing the reviewing. They also don't offer fair buy back prices. You're definitely better off selling yourself. I think what finally stopped me from coming back was the poor attitude of the staff. Every once and while, I've had a fairly nice employee, but for the most part, the workers act miserable and inconvenienced by sellers.
8 years ago (19-04-2017)
Have always had a great experience as a buyer. I noticed a lot of people complain the employees are rude I hadn't had much interactions with them besides the one time one of the girls insisted on telling me how hung over she was while checking me out. The poor service came a week ago when I went to sell like new clothes and some new without tags that I had washed and dried and folded just like they asked they told me 45 min to come back I did they took nothing said it needed to be laundered. After arguing with them that they were just laundered you could still smell the lavender they then joked about how it reminds them of an old lady and that's what they were mistaken the "odor" for so give them 30 more minutes and they will take the stuff in only for them to leave while I was waiting ( their car was parked next to mine ) and leave a note with the cashier saying the clothes needed to be laundered. It was the biggest waste of a day and I will never go back not as a seller or a buyer!!!!! That's not how you run a business.
9 years ago (12-12-2016)
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